Two users appear at login and can't fix it!!

Copper Contributor

two login names.jpgHi there


I have a Lenovo IdeaPad 3 with Windows 11.

When the login screen appears, I get two accounts appearing as available.

I have tried multiple methods to delete the "John" account, including the steps mentioned here:


But to no avail!


Please can you tell me how to get rid of this account - it's driving me crazy!


Thank you!


1 Reply
best response confirmed by thecynicalmonk (Copper Contributor)



Well nobody has replied, but I have discovered what the problem was, so I am posting the solution here in case it's of use to anyone else...


Basically it was ESET INTERNET SECURITY's Anti-theft settings. If you're an ESET user you need to temporarily disable the anti-theft option, in particular the phantom e-mail account, before trying to delete a user from your system in W11.


Otherwise it will probably just keep reappearing after you restart.


Hope that's of use to someone!