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thecynicalmonk's avatar
thecynicalmonk
Copper Contributor
Apr 07, 2023
Solved

Two users appear at login and can't fix it!!

Hi there   I have a Lenovo IdeaPad 3 with Windows 11. When the login screen appears, I get two accounts appearing as available. I have tried multiple methods to delete the "John" account, inc...
  • thecynicalmonk's avatar
    Apr 09, 2023

    thecynicalmonk 

     

    Well nobody has replied, but I have discovered what the problem was, so I am posting the solution here in case it's of use to anyone else...

     

    Basically it was ESET INTERNET SECURITY's Anti-theft settings. If you're an ESET user you need to temporarily disable the anti-theft option, in particular the phantom e-mail account, before trying to delete a user from your system in W11.

     

    Otherwise it will probably just keep reappearing after you restart.

     

    Hope that's of use to someone!

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