Signing into Microsoft

Copper Contributor

I'm trying to link my Microsoft account to my windows account on my laptop but it keeps asking me for a pin number but I literally can't change the pin. It keeps sending me in circles. I can't sign in but it tells me to sign in and go to accounts and sign in preferences to change my pin and I can't do that. 

4 Replies
Can anyone help?
Hello,

See if this fix helps you:

https://www.kapilarya.com/fix-cant-sign-into-microsoft-account-in-windows-11-10

Let us know if this helps!

Note: Included link in this reply refers to blog by a trusted Microsoft MVP.

@mcole0811  

If you are unable to enter your PIN, try accessing your Microsoft account using a different authentication method:

  1. On the login screen, look for an option that says "Sign-in options".
  2. Choose "I forgot my PIN" or use another sign-in method, such as your password.
If you cannot seem to sign in with your Microsoft account at all:
On the login screen, look for a "Sign-in options" link and choose the local account option, if available.
If you can log in with a local account, consider changing your Microsoft account settings from there.