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mcole0811's avatar
mcole0811
Copper Contributor
Aug 07, 2024

Signing into Microsoft

I'm trying to link my Microsoft account to my windows account on my laptop but it keeps asking me for a pin number but I literally can't change the pin. It keeps sending me in circles. I can't sign in but it tells me to sign in and go to accounts and sign in preferences to change my pin and I can't do that. 

  • Darrenig's avatar
    Darrenig
    Copper Contributor

    mcole0811  

    If you are unable to enter your PIN, try accessing your Microsoft account using a different authentication method:

    1. On the login screen, look for an option that says "Sign-in options".
    2. Choose "I forgot my PIN" or use another sign-in method, such as your password.
  • Leonardri's avatar
    Leonardri
    Copper Contributor
    If you cannot seem to sign in with your Microsoft account at all:
    On the login screen, look for a "Sign-in options" link and choose the local account option, if available.
    If you can log in with a local account, consider changing your Microsoft account settings from there.

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