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BillM10UK's avatar
BillM10UK
Copper Contributor
Oct 19, 2021

Program window not closing

I updated to Windows 11 about a week ago.  On shutting down several programs (Firefox, Thunderbird and Calibre so far) the programs themselves close (icons disappear from Taskbar, processes disappear from Task Manager, etc) but the program window remains on-screen, unresponsive, can't be closed or minimised and it overlies any other window which opens.  The only way out is to log out and back in again.  Any suggestions?

    • BillM10UK's avatar
      BillM10UK
      Copper Contributor
      Thanks, but the problem is not that the program is unresponsive/frozen and needs to be killed. The program/processes/tasks shut down quite happily, it's just the window contents which remain fixed and unmovable. I've found a workaround which is to minimise the window then right click the taskbar icon and select 'Close all Windows' but I'd rather get it fixed properly.
      • SalmanAhmed's avatar
        SalmanAhmed
        Steel Contributor

        Hi BillM10UK 

         

        Please run Windows Update, one of my colleague was having the same issue, but the issue has been successfully fixed once he run the windows update manually.

  • Arsen0211's avatar
    Arsen0211
    Copper Contributor

    BillM10UK

    is there someone who fixed that issue ? So I had the same problem, I fixed it like this, 

    right click on desktop , there is  display settings, there you will see resolution of desktop and scale, if the scale more than 100%(125% or 150%) please make it 100% . Its helps me , i hope it will help you also, still don`t know why its have to be like that, and still updates not helping, only changing the scale helping. 

    If it will help you please replay, I will be glad to know that its helps. 

    And if its works for another`s   , hello Microsoft, what about vacant?))))

    • rcoules808's avatar
      rcoules808
      Copper Contributor

      Arsen0211 I bought a new HP laptop with Microsoft 11 installed. I was trying the different solutions as I went down the list and the one that worked for me was logging out and logging back in again. I did it just now so I don't if this will last. If it doesn't I will post again. 

  • DJBaker's avatar
    DJBaker
    Copper Contributor
    Had similar problem after upgrade from Windows 10. Issue was performance setting inherited from Windows 10:
    'System Properties/Advanced/Performance/Visual Effects' had "Custom" settings. Changed to "Adjust for best performance" and problem corrected.
    • JoeB1450's avatar
      JoeB1450
      Copper Contributor
      I don't seem to have a choice for "Custom" settings in the "visual effects" area. at least I can't find it. I turned off "animation effects" and that fixed it.

      jab
  • JoeB1450's avatar
    JoeB1450
    Copper Contributor

    BillM10UK 

    I finally found the fix for my system doing exactly the same thing.  Go to settings, search for visual effects.  Turned off animation effects.  That did the trick for me.

     

    jab

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