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BillM10UK's avatar
BillM10UK
Copper Contributor
Oct 19, 2021

Program window not closing

I updated to Windows 11 about a week ago.  On shutting down several programs (Firefox, Thunderbird and Calibre so far) the programs themselves close (icons disappear from Taskbar, processes disappear...
Application Management
BillM10UK's avatar
BillM10UK
Copper Contributor
Oct 19, 2021
Thanks, but the problem is not that the program is unresponsive/frozen and needs to be killed. The program/processes/tasks shut down quite happily, it's just the window contents which remain fixed and unmovable. I've found a workaround which is to minimise the window then right click the taskbar icon and select 'Close all Windows' but I'd rather get it fixed properly.
  • SalmanAhmed's avatar
    SalmanAhmed
    Iron Contributor
    Oct 20, 2021

    Hi BillM10UK 

     

    Please run Windows Update, one of my colleague was having the same issue, but the issue has been successfully fixed once he run the windows update manually.

    • BillM10UK's avatar
      BillM10UK
      Copper Contributor
      Dec 29, 2021

      SalmanAhmed 

      The original problem has settled (mostly).  If the program windows remain on screen then a two finger tap on the finger-pad closes them.  I'm still having trouble with other windows.  Installation dialog boxes fail to close and get in the way of other things on screen and various File Manager progress boxes remain in place near permanently.

      • wjgray's avatar
        wjgray
        Copper Contributor
        Jan 19, 2022

        BillM10UK I too am having this issue (specifically with Outlook, Explorer, Teams, Zoom, all java UIs, and some others).  I've applied all the updates available and nothing seems to help my Lenovo P52s (laptop/tablet).  I am wondering what you are referring to when you say "two-finger tap on the finger pad".  How does that translate to a mouse?  Any idea?

    • BritishCynic's avatar
      BritishCynic
      Copper Contributor
      Dec 28, 2021
      This issue is *not* fixed. December 2021 here, more than two months after this post, and the issue remains unresolved even via Windows Updates, plus a whole slew of other Explorer-related issues, such as Explorer windows eventually becoming absent of any information, requiring a hard explorer termination and restart.

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