Forum Discussion
iCloud for Outlook Incorrect Username or Password
I have posted this in the Apple forums, but thought I would try this community as well. I am on a Windows 11 computer, using Outlook 365. I am able to install iCloud successfully, and log into the c...
Thank you so much for the fix. These steps worked on one laptop but not on another. When I log into iCloud as an Administrator, (steps 8-11) it will not allow me to select "Contacts and Calendars with Outlook" option. It will actually allow me to select this option but after I select Apply, this option is not applied and it unselects it. The main difference I think between the 2 systems is that on the system this fix worked on, iCloud kept asking for a new password every couple minutes. On the system, I can't save the option "Contacts and Calendars with Outlook" iCloud isn't asking for a password but in Outlook it says "Wrong Password" instead of "Refresh". Any suggestions?
You're welcome! It's a welcome gift when iCloud syncs everything up without having to pay any attention, and then a real pain in the article when it stops working.
One thing that might help is removing all outlook-related credentials from the Windows credential manager (either in control panel, or start->Type "credential"), including "virtual app/didlogical. Didlogical shouldn't matter, but it's worth trying if nothing works.
Other than that, the only other thought I can offer is the dreaded uninstall of iCloud and then a reinstall.
One thing that might help is removing all outlook-related credentials from the Windows credential manager (either in control panel, or start->Type "credential"), including "virtual app/didlogical. Didlogical shouldn't matter, but it's worth trying if nothing works.
Other than that, the only other thought I can offer is the dreaded uninstall of iCloud and then a reinstall.
jmcrawf Thank you again for your reply! I gave up yesterday after hours of trying to figure out what the issue was. Initially, I didn't have permission to use iCloud as an Admin. After uninstalling/reinstalling iCloud, following the steps, I still couldn't get the fix to work on my 2nd laptop. Woke up this morning, and the issue resolved itself?!?! I simply hit "Wrong Password" in my Outlook and wouldn't you know it, it changed to "Refresh" and my calendars updated. I couldn't believe it. My fingers are crossed this will stay fixed. Your fix got my calendars syncing again across laptops AND stopped the annoying icloud password request over and over again. Thank you so much for your fix!!!
