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frederick_hope's avatar
frederick_hope
Brass Contributor
Mar 18, 2023

Double-clicking Outlook system tray icons no longer restores the app since Moment 2 update

Since the lastest release, if I double-click my Outlook mail icon in the system tray, it does not bring Outlook to focus. It simply makes the icon flash in the task bar. Also, the system tray icons ...
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frederick_hope's avatar
frederick_hope
Brass Contributor
Jun 14, 2023

For anyone interested, I tried mlyubkin's suggestion (Quick Repair) and it does not fix the issue described in my original post. Outlook is still not brought to front when double-clicking the notification tray icon.

 

Over the weekend I also tried toggling on the preview version of Outlook with the new interface etc. Same problem with that too.

  • mlyubkin's avatar
    mlyubkin
    Copper Contributor
    Jun 14, 2023

    Apologies if I misunderstood the issue. Double click on the system tray icon would open and bring Outlook to front only if Outlook was previously minimized to tray. If Outlook's already open, but is under other windows - the tray double click does nothing.

    • Radix_Sort's avatar
      Radix_Sort
      Copper Contributor
      Jun 16, 2023
      > but is under other windows - the tray double click does nothing.
      This is not true. It used to bring outlook to front before this bug was introduced. Currently, it is flashing the window. So definitely, there is code on double clicking system tray/taskbar icon.
    • frederick_hope's avatar
      frederick_hope
      Brass Contributor
      Jun 14, 2023
      No worries - I have raised the issue in the Outlook Feedback Hub to hopefully get some more visibility. If anyone else would like to do the same, you can do in Outlook via 'Help' > 'Feedback' > 'I don't like something'. Feel free to link them to this thread as it proves it's not an isolated problem and that many others are affected.
      • Radix_Sort's avatar
        Radix_Sort
        Copper Contributor
        Jun 16, 2023
        same issue. strange it flashes in background but does dare to come in the front. we need to to hookup "open outcook" to DoubleClick.

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