Windows update broken after latest update?

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Occasional Contributor

Windows update installed KB4577671 the other day on a Win 10 64 bit version 1909 system.  

 

After installation and reboot, Win Update removed the message that Windows 10 version 2004 was coming" and shows a non specific problem in Windows Update troubleshooter. 

 

Are others seeing this same problem?  Suggestions on what to do?

 

Thanks,

 

Charley 

 

8 Replies
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@charleyrich wrote: 

After installation and reboot, Win Update removed the message that Windows 10 version 2004 was coming" and shows a non specific problem in Windows Update troubleshooter. 


Hello @charleyrich,

 

What exactly the troubleshooter reported you back?

 

Regards. 

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@Kapil Arya

 
Problems found
Check for Windows Update issues  Detected
 
In Details: 
Issue not present for 3 items
 
and in Detection Details:
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException 
 
So, nothing really actionable.
I have tried several of the solutions shown in other Microsoft Tech notes: such as sfc /scannow  and DISM.exe /Online /Cleanup-image /Restorehealth which did not help.
 
--Charley
 
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@charleyrich, ensure that these services are running:

 

  • Cryptographic Services
  • Windows Update
  • Windows Update Medic Service
  • Background Intelligent Transfer Service
  • Remote Procedure Call
  • RPC Endpoint Mapper
  • DCOM Server Process Launcher

 See if it makes any difference.

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@Kapil Arya 

 

Background Intelligent Transfer Service - is shown as NOT running and MANUAL when I open up services, yet when I click on it is shows as running with startup as automatic (delayed start)

 

Is that normal for the there to be a discrepancy like this? 

 

All the others services are shown in services as running.

 

--Charley 

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@charleyrich wrote:

Background Intelligent Transfer Service - is shown as NOT running and MANUAL when I open up services, yet when I click on it is shows as running with startup as automatic (delayed start)

 

Is that normal for the there to be a discrepancy like this? 

@charleyrich, I haven't seen this problem earlier.

 

I suggest you to run SFC /SCANNOW command at administrative Command Prompt to fix any possible file corruption.

 

Regards.

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@Kapil Arya Unfortunately, I did try that and it made no difference. Any other ideas?

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Hi @charleyrich  

 

Perform an In-Place Upgrade to fix your problem.