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charleyrich's avatar
charleyrich
Copper Contributor
Oct 16, 2020

Windows update broken after latest update?

Windows update installed KB4577671 the other day on a Win 10 64 bit version 1909 system.     After installation and reboot, Win Update removed the message that Windows 10 version 2004 was coming" a...
charleyrich's avatar
charleyrich
Copper Contributor
Oct 16, 2020

KapilArya

 
Problems found
Check for Windows Update issues  Detected
 
In Details: 
Issue not present for 3 items
 
and in Detection Details:
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException 
 
So, nothing really actionable.
I have tried several of the solutions shown in other Microsoft Tech notes: such as sfc /scannow  and DISM.exe /Online /Cleanup-image /Restorehealth which did not help.
 
--Charley
 
KapilArya's avatar
KapilArya
MVP
Oct 17, 2020

charleyrich, ensure that these services are running:

 

  • Cryptographic Services
  • Windows Update
  • Windows Update Medic Service
  • Background Intelligent Transfer Service
  • Remote Procedure Call
  • RPC Endpoint Mapper
  • DCOM Server Process Launcher

 See if it makes any difference.

  • charleyrich's avatar
    charleyrich
    Copper Contributor
    Oct 25, 2020
    They were all running except the Windows Update Medic Service. I was able to start it, but not able to set it to automatic start. Even running services.msc as an admin I received access denied when I tried to set it to automatic.
  • charleyrich's avatar
    charleyrich
    Copper Contributor
    Oct 17, 2020

    KapilArya 

     

    Background Intelligent Transfer Service - is shown as NOT running and MANUAL when I open up services, yet when I click on it is shows as running with startup as automatic (delayed start)

     

    Is that normal for the there to be a discrepancy like this? 

     

    All the others services are shown in services as running.

     

    --Charley 

    • KapilArya's avatar
      KapilArya
      MVP
      Oct 18, 2020

       

      charleyrich wrote:

      Background Intelligent Transfer Service - is shown as NOT running and MANUAL when I open up services, yet when I click on it is shows as running with startup as automatic (delayed start)

       

      Is that normal for the there to be a discrepancy like this? 

      charleyrich, I haven't seen this problem earlier.

       

      I suggest you to run SFC /SCANNOW command at administrative Command Prompt to fix any possible file corruption.

       

      Regards.

      • charleyrich's avatar
        charleyrich
        Copper Contributor
        Oct 25, 2020
        I tried sfc /scannow and the dism restore health commands but they did not make any difference nor was any corruption found.

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