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charleyrich's avatar
charleyrich
Copper Contributor
Oct 16, 2020

Windows update broken after latest update?

Windows update installed KB4577671 the other day on a Win 10 64 bit version 1909 system.     After installation and reboot, Win Update removed the message that Windows 10 version 2004 was coming" a...
KapilArya's avatar
KapilArya
MVP
Oct 16, 2020
charleyrich wrote: 

After installation and reboot, Win Update removed the message that Windows 10 version 2004 was coming" and shows a non specific problem in Windows Update troubleshooter. 

Hello charleyrich,

 

What exactly the troubleshooter reported you back?

 

Regards. 

charleyrich's avatar
charleyrich
Copper Contributor
Oct 16, 2020

KapilArya

 
Problems found
Check for Windows Update issues  Detected
 
In Details: 
Issue not present for 3 items
 
and in Detection Details:
Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException 
 
So, nothing really actionable.
I have tried several of the solutions shown in other Microsoft Tech notes: such as sfc /scannow  and DISM.exe /Online /Cleanup-image /Restorehealth which did not help.
 
--Charley
 
  • KapilArya's avatar
    KapilArya
    MVP
    Oct 17, 2020

    charleyrich, ensure that these services are running:

     

    • Cryptographic Services
    • Windows Update
    • Windows Update Medic Service
    • Background Intelligent Transfer Service
    • Remote Procedure Call
    • RPC Endpoint Mapper
    • DCOM Server Process Launcher

     See if it makes any difference.

    • charleyrich's avatar
      charleyrich
      Copper Contributor
      Oct 25, 2020
      They were all running except the Windows Update Medic Service. I was able to start it, but not able to set it to automatic start. Even running services.msc as an admin I received access denied when I tried to set it to automatic.
    • charleyrich's avatar
      charleyrich
      Copper Contributor
      Oct 17, 2020

      KapilArya 

       

      Background Intelligent Transfer Service - is shown as NOT running and MANUAL when I open up services, yet when I click on it is shows as running with startup as automatic (delayed start)

       

      Is that normal for the there to be a discrepancy like this? 

       

      All the others services are shown in services as running.

       

      --Charley 

      • KapilArya's avatar
        KapilArya
        MVP
        Oct 18, 2020

         

        charleyrich wrote:

        Background Intelligent Transfer Service - is shown as NOT running and MANUAL when I open up services, yet when I click on it is shows as running with startup as automatic (delayed start)

         

        Is that normal for the there to be a discrepancy like this? 

        charleyrich, I haven't seen this problem earlier.

         

        I suggest you to run SFC /SCANNOW command at administrative Command Prompt to fix any possible file corruption.

         

        Regards.

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