Forum Discussion
HotCakeX
Feb 14, 2020MVP
Windows Store Library shows empty list in "All owned" section when the type Is set to "All Types"
Windows Store Library shows empty list in "All owned" section when the type Is set to "All Types" when I set it specifically to "Games" or "Apps" then the list starts populating and showing me my st...
HotCakeX
Mar 20, 2021MVP
a new Microsoft account? like a new email address and password?
can you explain more please?
can you explain more please?
pedro530
Mar 20, 2021Copper Contributor
Phone support ,tell them the problem,and they will sort it, they will tell you what to do.I have a new username,same e mail,and then choose a new password,hope that helps.
- felipemiloriMar 23, 2021Copper Contributor
pedro530 Tried to contact support but they couldn't fix it for me. Shared my screen with Quick Assist, but nothing worked.
- pedro530Mar 24, 2021Copper ContributorYou might have to change accounts,I took it to the next level,and they changed it.If it is the same problem that I had.ie my purchases were not showing in the store library? it was long winded and perseverance paid off.
- felipemiloriMar 29, 2021Copper Contributor
pedro530 My problem is that Store Library shows empty list in "All owned" section when the type Is set to "All Types".
When I set it specifically to "Games" or "Apps" then the list starts populating and showing me my stuff.
Maybe not the same problem as yours. My purchases appear, but not in "All Owned".
- HotCakeXMar 20, 2021MVPOkay i will try it, thank you