Office word has disappeared from my hard drive

Copper Contributor

Office word has disappeared from my hard drive

 

6 Replies

Hi@Earlle ,

Disappeared how?

- you can't find winword.exe when using the search function

- when you do Win+R (run), winword, you see what exactly?

Kind regards

Hans

Hi @Hans Le Roy 

 

I have office program on my hard drive.  Excel and Outlook are still there.  Word was there this morning.

I turned off computer for 1 hour;  Word had disappeared when i re-started.  I have a word document which I tried to open.  I could not open it.  Other word documents take me to Office 365 to ope.  I want my program back on the hard drive.

 

So when I followed instructions from 

https://widget.rave.office.net/chat?partner=GetHelp&requestid=af89e92c-5569-4a99-ad41-edf889fa59a4  download office, it did not give me the option to download office, just Skype.

Excel and Outlook are still on harddrive but not word.

Hi@Earlle 

Please read my previous answer. If you don't answer my questions, I can't do anything for you.

Kind regards

Hans

I hope you can help me. I have the same problem. My Word has disappeared from my hard drive! I have tried the repair of my Office and that did not fix the problem. When I try to open a Word document, I just get a blank white screen. That is also what I get when I click on the Word icon.
Hi judydn,
No, white screen is not 'the same problem' as what Earlle described (Word disappeared).
I think you should try to open Word in safe mode.
Open Office apps in safe mode on a Windows PC
https://support.microsoft.com/en-us/office/open-office-apps-in-safe-mode-on-a-windows-pc-dedf944a-5f...
Also: make sure you have the latest drivers for your video card.
Kind regards
Hans