Forum Discussion
Earlle
Jul 27, 2021Copper Contributor
Office word has disappeared from my hard drive
Office word has disappeared from my hard drive
Earlle
Jul 27, 2021Copper Contributor
Hi hansleroy
I have office program on my hard drive. Excel and Outlook are still there. Word was there this morning.
I turned off computer for 1 hour; Word had disappeared when i re-started. I have a word document which I tried to open. I could not open it. Other word documents take me to Office 365 to ope. I want my program back on the hard drive.
So when I followed instructions from
https://widget.rave.office.net/chat?partner=GetHelp&requestid=af89e92c-5569-4a99-ad41-edf889fa59a4 download office, it did not give me the option to download office, just Skype.
Earlle
Jul 27, 2021Copper Contributor
Excel and Outlook are still on harddrive but not word.
- hansleroyJul 28, 2021Iron Contributor
HiEarlle
Please read my previous answer. If you don't answer my questions, I can't do anything for you.
Kind regards
Hans
- judyndMar 24, 2022Copper ContributorI hope you can help me. I have the same problem. My Word has disappeared from my hard drive! I have tried the repair of my Office and that did not fix the problem. When I try to open a Word document, I just get a blank white screen. That is also what I get when I click on the Word icon.
- hansleroyMar 25, 2022Iron ContributorHi judydn,
No, white screen is not 'the same problem' as what Earlle described (Word disappeared).
I think you should try to open Word in safe mode.
Open Office apps in safe mode on a Windows PC
https://support.microsoft.com/en-us/office/open-office-apps-in-safe-mode-on-a-windows-pc-dedf944a-5f4b-4afb-a453-528af4f7ac72?ui=en-us&rs=en-us&ad=us
Also: make sure you have the latest drivers for your video card.
Kind regards
Hans