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Earlle's avatar
Earlle
Copper Contributor
Jul 27, 2021

Office word has disappeared from my hard drive

Office word has disappeared from my hard drive  
hansleroy's avatar
hansleroy
Iron Contributor
Jul 27, 2021

HiEarlle ,

Disappeared how?

- you can't find winword.exe when using the search function

- when you do Win+R (run), winword, you see what exactly?

Kind regards

Hans

  • Earlle's avatar
    Earlle
    Copper Contributor
    Jul 27, 2021

    Hi hansleroy 

     

    I have office program on my hard drive.  Excel and Outlook are still there.  Word was there this morning.

    I turned off computer for 1 hour;  Word had disappeared when i re-started.  I have a word document which I tried to open.  I could not open it.  Other word documents take me to Office 365 to ope.  I want my program back on the hard drive.

     

    So when I followed instructions from 

    https://widget.rave.office.net/chat?partner=GetHelp&requestid=af89e92c-5569-4a99-ad41-edf889fa59a4  download office, it did not give me the option to download office, just Skype.

    • Earlle's avatar
      Earlle
      Copper Contributor
      Jul 27, 2021
      Excel and Outlook are still on harddrive but not word.
      • hansleroy's avatar
        hansleroy
        Iron Contributor
        Jul 28, 2021

        HiEarlle 

        Please read my previous answer. If you don't answer my questions, I can't do anything for you.

        Kind regards

        Hans

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