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8alemas63_

Copper Contributor

Joined Jun 06, 2019

12 Posts

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Re: Call queue - Calls wrong views
Gousia_Begumthe call queue routing method is attendant
Dec 03, 2019 Place Teams Developer
1.5KViews
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0Comments
Re: Call queue - Calls wrong views
Gousia_Begumthis happens every time when other member of the call queue answer to calls. In attachment Teams logs and a screenshot of the call not answered
Nov 26, 2019 Place Teams Developer
1.6KViews
0likes
2Comments
Re: Call queue - Calls wrong views
Gousia_Begumthanks for your feedback How can I follow the updates about this bug?
Nov 22, 2019 Place Teams Developer
1.6KViews
0likes
5Comments
Call queue - Calls wrong views
When other members of call queue answer to a call, my Teams client displays these calls as in attachment This view doesn't go away, the only way is logout and login in Teams client. Is it a bug? When should be it fixed?
Nov 20, 2019 Place Teams Developer
calling
developer
microsoft teams
1.7KViews
0likes
7Comments
Re: Auto Attendant issue
Alex_DunlopI advice you the following link (valid both SIP trunk and PSTN scenario) https://ucstatus.com/2019/05/14/how-to-assign-a-direct-routing-number-to-an-auto-attendant-or-call-queue-in-microsoft-teams-phone-system/ Let me know if it will be helpful
Nov 14, 2019 Place Microsoft Teams
6.8KViews
0likes
1Comment
Re: Auto Attendant issue
Alex_DunlopI faced my problem by Audiocodes C450HD only , users can answer to callers of AutoAttendant number by Teams client. I opened a Microsoft ticket two weeks ago, but I didn't receive any significant news yet. In your evironment is there a trunk SIP or a PSTN?
Nov 14, 2019 Place Microsoft Teams
6.9KViews
0likes
3Comments
Re: auto attendant settings
thanks for the feedback
Nov 07, 2019 Place Teams Developer
824Views
0likes
0Comments
auto attendant settings
is it possible to configure an option in Call Queue in order to avoid that Teams client of busy users in other conversation rings?
Nov 05, 2019 Place Teams Developer
developer
863Views
0likes
2Comments
Auto Attendant issue
i have an issue in autoattendant : I logged in a Teams user (member of call queue set in autoattendant) on phone (Audiocodes c450hd) When this user tries to answer auto attendant calls, the call doesn't work : Teams user picks up the phone, the call seems to start (timer starts to go on), but the caller still listen the music on hold. This issue doesn't face in following scenarios: when I call the Call Queue number when in the AA behavior the call is directly routed to Teams user logged on the phone
Nov 05, 2019 Place Microsoft Teams
Auto Attendant
community
Settings
7.2KViews
0likes
6Comments

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