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MatAitAzzouzene
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Re: "Work or School account" option missing in chinese Android Authenticator App
If Microsoft does not provide a workaround, it is more than notoriously complicated, it is unusuable. China is the most populated country in the world, all the biggest companies work with or in China. If Azure MFA does not work in China, Azure MFA is pretty useless since it can't protect almost 1,5 billion of human being...Re: "Work or School account" option missing in chinese Android Authenticator App
Here is the answer from Microsoft Support: From the case description, the attached picture shows you cannot add work account in Android Authenticator in China. I can’t be much help on this query, its bydesign that MS Authenticator does not work with Huawei phones on Enterprise level. I’m sorry to say that this issue is due to some political reasons. The United States has stopped some related features of Huawei, and the work account cannot be added to the authenticator due to the above-mentioned reasons. We don’t want such a thing to happen, but it is true that this problem is an unexpected incident, hope you could understand. Here are some workarounds, 1. Using other two-step verification method, e.g. phone call and SMS (However in China, this also has certain restrictions, because if you use phone verification, it will be blocked due to anti-fraud settings set by government) https://support.microsoft.com/en-us/account-billing/change-your-two-step-verification-method-and-settings-c801d5ad-e0fc-4711-94d5-33ad5d4630f7 2. Also noticed that there are other third-party authenticators that can perform verification services, but what we want to say is that we do not support any third-party services, if there is something wrong happened, we will not give any support services, you should go to the third-party and find the corresponding response. OK fine, but it does not work on other Android phones too. Anyone aware of an authenticator app working in China?"Work or School account" option missing in chinese Android Authenticator App
Hi all, I am currently facing a mystery with Android phones in China. Users are able to download the Authenticator App from the store (ex Huawei AppGallery) but the "Work or School account" option does not exist in the add account pane. I already read the documentation about Azure MFA in China but Microsoft don't mention such behavior: https://support.microsoft.com/en-us/account-billing/authenticator-for-android-in-the-public-cloud-in-china-ebbef05c-a429-4236-8570-1bb1900fec35 Are you aware about such issue? Cheers
