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Jeff_Heathman
Copper Contributor
Joined Jan 03, 2022
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Outlook - Integrated Apps (Admin-Managed) - Intermittently Appearing/Disappearing on PCs
In our office we have several integrated add-ins that our Microsoft 365 Global Admin assigns 'everyone in our organization' to Outlook. Examples: Zoom, Microsoft Viva, Since Mid July around when we received the (v2205) updates to Microsoft Office we began experiencing issues with these plugins not loading. Even when checking their settings within Outlook it shows me as having no apps assigned under admin-managed despite being able to log into the Outlook Web Mail service and see the very same plugins there. Outlook (V2205 - Enterprise Monthly Update Channel) Outlook for the Web I'm trying to identify if this is something that was introduced as part of the office update or some other security setting that is beginning to block these from loading. I should advise that the issue is intermittent for our users. Typically users will have to either close/relaunch Outlook when it goes missing. I've tried some local troubleshooting with certain machines. Erasing their Outlook profile along with their OST files and the plugins did load until the next day when they disappeared again. Needing some advise on what could be causing the add-ins to intermittently go away and come back.Re: Azure VM - RemoteApps Mouse Focus Issue
Our initial issue subsided a week after I initial posted we ultimately had to create a ticket w/ microsoft since it was impacting performance of our employees. We eventually got a response that it had something to do with graphics driver related. The issue went away on it's own with no activity from us, so Microsoft got the credit for fixing it. The issue resurfaced again around beginning of November were checking for any agent updates that may have occured. It started off with a few hosts but slowly spreading to rest. We've reopened our case with Microsoft on it again. They've given us a few registry tweaks to attempt but still ongoing at this time.Azure VM - RemoteApps Mouse Focus Issue
Seeing an issue this morning on multiple VMs and hostpools where Remoteapps have not handling Window Focus correctly. Situation: A maximized app and a secondary app smaller and on the same screen. If attempting to click or use the smaller app. The maximized app is receiving the mouse clicks. In some situations it will even pull to the front covering the smaller app. The only way to interact with the smaller window is to minimize or move the larger window out of the way. Both applications in the scenario are remote apps. Naturally anything running natively off the client PC is unaffected. No updates to the client PC. Trying to identify what would cause this behavior overnight.Re: Outlook - Integrated Apps (Admin-Managed) - Intermittently Appearing/Disappearing on PCs
Update to issue so far... We've received the update to v2206 this week for our Office apps. no notable difference. I erased my local Outlook profile and set my Outlook back up. My admin-managed integrated addins initially loaded on PC version of Outlook. But after two days they are once again gone.AVD - Windows Desktop Client 1.2.3130 - RemoteApp Tray Icons - No Context Menus
With a recent update in our company to the latest version of Remote Desktop client for Windows. We've begun seeing a reoccurring issue with one of our RemoteApps that run as a Tray icon. While the tray icon is visible on the client PC's taskbar it fails to respond to mouse clicks (left or right) which normally causes a context menu to appear. Instead the tray icon seems unresponsive. Other RemoteApps running on the same host seem unaffected. We've been able to get users to workaround the issue by disconnecting and reconnecting to the session. (No closing of apps) This seems to clear out the problem for the remainder of the session, but tends to show up again by the next morning. All devices we haven't updated yet, do not experience this problem. Curious if there's a known issue going on or adjustment that needs to be made?Azure Virtual Desktop - Select Displays - Primary Monitor Settings
We have employees that use laptops and wish to exclude their laptop screen when using the Windows Remote Desktop application (msrdcw.exe). We've changed the display settings in the desktop environment to use the two monitors but seem to have issues with controlling what screen is deemed 'Primary' when logging in. Remote Desktop rather than using the monitor defined as primary on the client PC. it is instead seemingly just assigning the primary to next monitor based on the numeric value assigned in the Display settings menu. (If Monitor 1 is not used, primary is set to Monitor 2, and so on). Since I have no real way to control what monitor is assigned which number in display settings. Is there plans or options available to control what screen becomes 'Primary'.
