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jrbpt
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Joined Jul 13, 2021
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Room Finder shows no rooms if meeting starts outside client Work Hours (in Outlook desktop app)
My company has set up a Room List with a number of hoteling workstations (as Room resources) for our hybrid workers to be able to reserve using Outlook, but we noticed that the Room Finder shows "None" in the "Choose an available room" box in a few cases even when there are actually many workstations available during the hours specified: If the Meeting's Start Time is outside of the user's Outlook desktop client "Work hours" setting (in Options -> Calendar -> Work time) If the Meeting's Start Time is within the user's Outlook desktop client "Work hours" setting, but the End Time is the next day If the Meeting has the "All Day" checkbox option checked We tried to set the Rooms' Working Hours to be "all day" (or at least to Start at 00:00:00), but that did not fix the Room Finder -- it still failed to suggest the Room if the Meeting Start was before my desktop client's Work Hours start time. (Incidentally, the Room Finder seems to struggle / fail to properly refresh in a variety of cases, too, especially when using Room Lists. Changing from the named Room List we created to None seems to generally work, but changing back does not always force a refresh. Also, changing the Meeting start/end by clicking around in the Scheduling Assistant does not always refresh the Room Finder, either. Sometimes it does, sometimes it doesn't.) The Room Finder in the Outlook web app works for all of these cases, though. Well, kinda... it will always show whether a Room is "available" even if the Meeting start/end is outside of the Room's Working Hours, which may not actually be desirable. I guess for multi-day meetings/reservations, though, you would not want the Working Hours of the Room to prevent making a reservation -- that'd make long reservations much more difficult to make. FYI, I'm a GCC tenant, on Windows 10, Outlook Version 2106 (Build 14131.20278 Click-To-Run) Current Channel, Microsoft 365 Apps for enterprise. Oh, and we have set up the Rooms to have a few restrictions/settings: Max 24 hour reservations, auto-accepted, max 1 concurrent reservation, cannot schedule >30 days out. I believe the default Working Hours for the Rooms is 8am-5pm, but we tried setting one to be from 00:00:00 to 23:59:59 and that did not fix the issue. (Setting it from 00:00:00 to 00:00:00 caused it to show up in Scheduling Assistant with all hours labeled "Outside of working hours" but also did not fix the issue. Oddly, the default hours do not show up as "Outside" -- it appears to be available 24 hours/day otherwise?) Client work hours setting: Room Finder showing no results even though there is availability: Has anyone encountered this? Anyone have any workarounds? Ideally we'd like for users to get useful Room Finder suggestions even if their desktop client Work Hours start later than they'd want their reservation to be, and also if they use the All Day checkbox. Thanks much! JamieRe: Hub 2s - MS Teams Chat ?
This design decision is very difficult to understand. I just used a Surface Hub 2S for a Teams meeting the first time today, and was mystified that chat was neither visible by default nor available in a menu. It certainly makes this very expensive device feel like a second-class peripheral, especially considering that attendees joining remotely might be more inclined to type in chat rather than chiming in vocally / over audio. It also excludes people from fully participating if they can only contribute via chat. Please reconsider this decision.Re: Hub 2s - MS Teams Chat ?
cezarcretu I understand not wanting to present the Chat on screen by default, and even not necessarily wanting to allow typing into chat as a default mechanism on the Surface Hub... but to not even allow the option of displaying chat on the Surface Hub in the default Teams meeting experience feels like it significantly hobbles the device for no benefit whatsoever. Not all in-room meeting attendees will have computers (with them or at all). While it's OK that a producer in-room is able to join the meeting via their computer and then share chat messages, it's also awkward and feels inequitable for a variety of reasons (lack of computer for some attendees, potential accommodations for hearing impaired attendees, lack of ability to use a computer depending on the space and use case, etc.). I'll submit feedback via the Feedback Hub on my device as soon as I'm able, but my experience with submitting feedback through such mechanisms is that they rarely get attention to the degree that having an internal advocate might, and never get an actual response. It definitely feels like sending messages into the void. If Microsoft is offering this device as a way to help create an equitable hybrid meeting experience for in-person and remote users of varying tech and physical capabilities, I would encourage you (and others) to advocate for the availability of these features as well. Thanks
