Forum Discussion
dsych
Dec 15, 2023Copper Contributor
Restoring exam's result
Can you please help me with the next question: I passed Microsoft’s exam 480: Programming in HTML5 with JavaScript and CSS3 in 2019 but lost my document with results. I registered for it via Pearson ...
- Dec 19, 2023Hi Mindy Rosenthal,
Thank you, I will try this out.
Mindy_Rosenthal
Bronze Contributor
Hi -- thanks for reaching out!
Have you gone here: Replacement Certificate (pearson.com)
You can request replacements and such. Let me know if this supports. Thank you!
dsych
Dec 21, 2023Copper Contributor
Hi,
unfortunately, it did not help. I contacted this pearson support you've shared (https://support.pearson.com/uk/s/topic/0TO0N000000IaBVWA0/replacement-certificate) then the redirected me to initial support I was contacted to (https://home.pearsonvue.com/Contact-Us.aspx) and here I got once again redirected to microsoft (https://learn.microsoft.com/en-us/credentials/support/help) where they mention two contact points from pearson vue but they can't help me (only redirecting to microsoft). Probably, could you give me some direct email adress where I can get help? It would be great, thank you
unfortunately, it did not help. I contacted this pearson support you've shared (https://support.pearson.com/uk/s/topic/0TO0N000000IaBVWA0/replacement-certificate) then the redirected me to initial support I was contacted to (https://home.pearsonvue.com/Contact-Us.aspx) and here I got once again redirected to microsoft (https://learn.microsoft.com/en-us/credentials/support/help) where they mention two contact points from pearson vue but they can't help me (only redirecting to microsoft). Probably, could you give me some direct email adress where I can get help? It would be great, thank you
- Mindy_RosenthalJan 17, 2024Bronze Contributor
Have you been able to get this resolved?
I just reached out to our internal certs/exam team to see if there's support they can provide regarding this.