Forum Discussion
Metrics in Training Service Partner dashboard still shows not started
our TSP was on-boarded some months before, and it has now been more than some months since we started delivering training courses. We received the welcome email, completed all required formalities, and have delivered some trainings, and learners redeemed the achievement codes, and completed the surveys in MTM. All of these sessions appear correctly in, MTM surveys, and related dashboards.
However, in Partner Center it still shows “Not Started.”
Could you guys please review this and help us understand why the status has not updated?
Thank you,
3 Replies
- CerttulenMSLAdmin-9194Copper Contributor
We too facing the same issue MTM feedback done. Achievement code was redeeemed properly. We cant track redeemed status as dashboard , For MTM can system has its own. Finaly its is not at all reflecting in TSP partner profile as above picture. Where we are missing .
- HamrasTin Contributor
DanDonohue Can you help here please!!
- HamrasTin Contributor
seeking an help here!!