Forum Discussion
Microsoft Teams Incoming/Active Call Transfer
Hi, Case: I need to create a MS Teams Tab app with abitlity to Transfer the incoming/active call to another user from my tenant (I know that MS Teams has native Transfer button, but still, this is...
Meghana-MSFT Is there any way to listen to incoming calls using MS Teams Bot?
Is there any sample? What if I want to, let's say, auto-redirect the call to another user if I'm not answering?
Or to implement kind of answering machine.
Is there any sample? What if I want to, let's say, auto-redirect the call to another user if I'm not answering?
Or to implement kind of answering machine.
Meghana-MSFT
Microsoft
MicrosoftPlease refer this document https://learn.microsoft.com/en-us/graph/api/call-redirect?view=graph-rest-1.0&tabs=http.
- Thanks, but we have the same issue here, we need to have call-id, so that's why now I'm using bot but still there is an issue, because I can't find any way to make bot listen to incoming calls on my account.
- Meghana-MSFTCould you please confirm if you have configured this to receive incoming notifications - https://github.com/OfficeDev/Microsoft-Teams-Samples/tree/main/samples/bot-calling-meeting/csharp#:~:text=Select%20the%20Calling%20tab%20on%20the%20Teams%20channel%20page.%20Select%20Enable%20calling%2C%20and%20then%20update%20Webhook%20(for%20calling)%20with%20your%20HTTPS%20URL%20(https%3A//%3Cyour_tunnel_domain%3E/callback)%20where%20you%20receive%20incoming%20notifications.%20For%20example%20https%3A//contoso.com/teamsapp/callback
- Well, yeah, I've tried to.
However, I haven't found any suitable method in TeamsActivityHandler to override to be able to catch the incoming calls. Is that even possible?
