Issue Adding Microsoft Teams Application to Meeting

Copper Contributor

Subject: Issue Adding Microsoft Teams Application to Meeting - Error: "Something went wrong when loading the tab configuration dialogue"

 

Description:

I am experiencing a critical issue when attempting to add the Microsoft Teams application to a meeting. Upon the integration attempt, I encounter the following error message: "Something went wrong when loading the tab configuration dialogue. Please try again later."

 

Reproducible Steps:

 

Open Microsoft Teams.

Navigate to a scheduled meeting.

Attempt to add the Teams application to the meeting.

Observations:

The issue is exclusive to the latest version of Microsoft Teams. When trying the same process in an older version, the application adds to the meeting seamlessly.

 

Error Message:

"Something went wrong when loading the tab configuration dialogue. Please try again later."

 

Environment: MS Teams as well as web.

 

Attachments:

pksukeshpk_0-1709706301096.png

 

 

Additional Information:

I have already attempted to clear the cache and restart the Teams application, but the issue persists. This problem is hindering our ability to effectively utilize the Teams application in meetings.

 

Your prompt attention to this matter is greatly appreciated, as it significantly impacts our workflow and collaboration efforts. If further information is required, please let me know.

 

Thank you for your assistance.

 

Sincerely,

Sukesh PK.

3 Replies
Hello @pksukeshpk
We have repro the same steps with meeting context app sample in latest version and older version it works fine from our end.
Hi Vikram,
Thanks for the support.

Currently, we are exploring further enhancements to our custom applications, specifically focusing on the side panel within Microsoft Teams meetings. Our aim is to ensure that the content remains dynamically updated, offering attendees real-time access to relevant information.

In this regard, I am keen to inquire about the availability of an auto-refresh or manual refresh feature within the Microsoft Teams side panel. Such functionality would greatly benefit our attendees, allowing them to stay up-to-date with meeting app content even as organizers make updates.

Could you kindly provide insight into whether such features exist within the Microsoft Teams platform? Additionally, any guidance or best practices on implementing dynamic content updates within the side panel would be highly appreciated.
Hello @pksukeshpk
Currently microsoft don't support this functionality Could you please raise a feature request for this issue:
https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f847