Forum Discussion
GRAPH API Start Hold Music
Hello,
I tried yesterday startHoldMusic route and noticed a strange behavior.
A calling bot creates a conference by calling a bunch of users, then starts calling /startHoldMusic for one of the participants, let's say A.
The participant A hears the music, and does not hear any of the other participants. This seems right.
If any of the participants, even A, put the call on hold, A no longer hears the waiting music, and still none of the other participants.
If the same participant resumes the call, A hears the waiting music again ... and the other participants.
Is this an expected behavior ?
Best regards,
David CHOLLET
Meghana-MSFTMicrosoft
Mad_hatter - Could you please answer below queries?
- By the below statement do you mean, If anyone put themselves on hold then A hears other participants?
- What do you mean by still none of the other participants?
According to the note mentioned in participant: startHoldMusic - Microsoft Graph v1.0 | Microsoft Docs, Only one participant can be placed on hold at any given time.
Meghana-MSFT- I mean if a participant puts manually the call on hold, using either the TEAMS thick client or an IPPhone, then :
- A does not hear the waiting music anymore.
- A does not hear other participants.
Now, if the same participant resumes the call, using either the TEAMS thick client or an IPPhone, then :
- A hear waiting music.
- A hear other participants.
I expected that A would not hear the other participants when the call was resumed...
Am I wrong ? It feels awkward to hear a music "on hold" and a conversation at the same time.
Best regards,
David CHOLLET
- Meghana-MSFTThank you for the details, we are checking with the engineering team. We will update you.
