Forum Discussion
GRAPH API Start Hold Music
Mad_hatter - Could you please answer below queries?
- By the below statement do you mean, If anyone put themselves on hold then A hears other participants?
- What do you mean by still none of the other participants?
According to the note mentioned in participant: startHoldMusic - Microsoft Graph v1.0 | Microsoft Docs, Only one participant can be placed on hold at any given time.
Meghana-MSFT- I mean if a participant puts manually the call on hold, using either the TEAMS thick client or an IPPhone, then :
- A does not hear the waiting music anymore.
- A does not hear other participants.
Now, if the same participant resumes the call, using either the TEAMS thick client or an IPPhone, then :
- A hear waiting music.
- A hear other participants.
I expected that A would not hear the other participants when the call was resumed...
Am I wrong ? It feels awkward to hear a music "on hold" and a conversation at the same time.
Best regards,
David CHOLLET
- Meghana-MSFTJun 16, 2022Former EmployeeThank you for the details, we are checking with the engineering team. We will update you.
- Meghana-MSFTSep 21, 2022Former Employee
Mad_hatter - Apologies for the delay in responding. A lot of changes have been rolled out, could you please confirm the following-
- Are you still experiencing this issue
- If you are still facing this issue, please share a call ID for a call with this issue. You should be able to get it from X-Microsoft-Skype-Chain-Id header on the response to the /startHoldMusic request, or any other HTTP request the app calling this API makes
- Meghana-MSFTSep 23, 2022Former Employee
Mad_hatter - could you please share the above asked information?