Forum Discussion

Copper Contributor

Jan 01, 2024

Cloudinary images are not loading in adaptive card

I am rendering a adaptive card with an image, but the image is broken,
this is the image url - "https://res.cloudinary.com/incognito-apps-inc/image/upload/v1667519906/recognize/fallon_url7lx.webp"

this is the code

{

"type": "Image",

"url": "${image}",

"size": "Medium",

"isVisible": "${image != null}"

},

microsoft teams

Prasad_Das-MSFT
Jan 02, 2024
themashcodee2 - The shared image link seems to be a GIF. Animated GIF is not officially supported for adaptive card as mentioned here.

Thanks,

Prasad Das

------------------------------------------------------------------------------------------

If the response is helpful, please click "**Mark as Best Response**" and like it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate.

Prasad_Das-MSFT
Microsoft
Jan 01, 2024
themashcodee2 - Could you please let us know if it's happening in Teams classic or New Teams? Also please let us know how you are sending the card (whether using bot or connector) and in which scope (Personal or channel)
- themashcodee2
  Copper Contributor
  Jan 01, 2024
  1. happening in both (classic and new teams)
  2. notification bot (BotBuilderCloudAdapter.NotificationBot)
  3. facing issue in both scopes personal and public channel
  - Prasad_Das-MSFT
    Microsoft
    Jan 02, 2024
    themashcodee2 - The shared image link seems to be a GIF. Animated GIF is not officially supported for adaptive card as mentioned here.
    
    Thanks,
    
    Prasad Das
    
    ------------------------------------------------------------------------------------------
    
    If the response is helpful, please click "**Mark as Best Response**" and like it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate.

Share

Resources