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themashcodee2's avatar
themashcodee2
Copper Contributor
Jan 01, 2024
Solved

Cloudinary images are not loading in adaptive card

I am rendering a adaptive card with an image, but the image is broken, this is the image url - "https://res.cloudinary.com/incognito-apps-inc/image/upload/v1667519906/recognize/fallon_url7lx.webp" ...
Adaptive Cards
developer
microsoft teams
  • Prasad_Das-MSFT's avatar
    Prasad_Das-MSFT
    Jan 02, 2024

    themashcodee2 - The shared image link seems to be a GIF. Animated GIF is not officially supported for adaptive card as mentioned here. 

     

     

    Thanks, 

    Prasad Das

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Prasad_Das-MSFT's avatar
Prasad_Das-MSFT
Icon for Microsoft rankMicrosoft
Jan 01, 2024

themashcodee2 - Could you please let us know if it's happening in Teams classic or New Teams? Also please let us know how you are sending the card (whether using bot or connector) and in which scope (Personal or channel)

  • themashcodee2's avatar
    themashcodee2
    Copper Contributor
    Jan 01, 2024
    1. happening in both (classic and new teams)
    2. notification bot (BotBuilderCloudAdapter.NotificationBot)
    3. facing issue in both scopes personal and public channel

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