Home

Teams Room "Cannot Fetch Calendar"

%3CLINGO-SUB%20id%3D%22lingo-sub-1102304%22%20slang%3D%22en-US%22%3ETeams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1102304%22%20slang%3D%22en-US%22%3E%3CP%3EGood%20day%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20just%20finished%20setting%20up%20our%20Lenovo%20ThinkSmart%20Hub500.%20Creating%20the%20room%20and%20users%20account%20as%20per%20MS%20instructions%20is%20all%20done%20and%20Teams%20Room%20is%20logged%20in.%20I%20can%20start%20a%20new%20meeting%20and%20project%20but%20no%20meetings%20are%20showing%20up.%20At%20the%20top%20it%20says%20%22Cannot%20Fetch%20Calendar%22.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWhat%20are%20we%20doing%20wrong%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1102304%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EDeployment%20%26amp%3B%20Operations%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EDevices%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EInstallation%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EmySFBstory%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESkype%20for%20Business%20Adoption%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1102964%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1102964%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAre%20you%20running%20Exchange%20Online%20or%20if%20you%20are%20running%20Exchange%20On-Premises%20are%20you%20running%20a%20version%20later%20that%20Ex%202013%3F%20It%20could%20be%20DNS%20problems%2C%20that%20your%20MTR%20can't%20connect%20to%20autodiscovery%20for%20Exchange.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1103538%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1103538%22%20slang%3D%22en-US%22%3EHello%2C%3CBR%20%2F%3E%3CBR%20%2F%3EWe%20are%20running%20exchange%20online.%20Do%20we%20need%20to%20change%20anything%3F%3CBR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3EBRYN%20JONES%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1105716%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1105716%22%20slang%3D%22en-US%22%3E%3CP%3E%3CSPAN%3EHello%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%2C%3C%2FSPAN%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CSPAN%3EWe%20are%20running%20exchange%20online.%20Do%20we%20need%20to%20change%20anything%3F%3C%2FSPAN%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CSPAN%3EBRYN%20JONES%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1106208%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1106208%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3E%3CBR%20%2F%3EThat%20is%20perfect.%20Exchange%20Online%20is%20supported.%20If%20you%20are%20sure%20that%20the%20account%20is%20setup%20correctly%20(check%20this%20guide%3A%20%3CA%20href%3D%22https%3A%2F%2Fucstatus.com%2F2019%2F09%2F09%2Fhow-to-create-and-configure-an-account-for-your-microsoft-teams-room%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fucstatus.com%2F2019%2F09%2F09%2Fhow-to-create-and-configure-an-account-for-your-microsoft-teams-room%2F%3C%2FA%3E)%2C%20then%20I%20think%20there%20is%20some%20problem%20for%20your%20devices%20to%20connecting%20to%20Exchange%20Online.%3CBR%20%2F%3E%3CBR%20%2F%3EYou%20can%20test%20connectivity%20to%20Exchange%20Online%20on%20this%20page%3A%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Ftestconnectivity.microsoft.com%2F%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Ftestconnectivity.microsoft.com%2F%3C%2FA%3E%3CBR%20%2F%3ERun%20the%20tests%20for%20%22Microsoft%20Exchange%20Web%20Services%20Connectivity%20Tests%22.%20If%20everything%20is%20okay%20there%20try%20to%20access%20the%20URLs%20that%20you%20see%20in%20the%20log%20from%20testconnectivty%20from%20your%20MTR%20device.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1106216%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1106216%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20for%20this.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20had%20used%20the%20instructions%20from%20another%20website%20and%20it%20didnt%20include%20the%20%22Disable%20Modern%20Auth%20part.%26nbsp%3B%20%22%3CSPAN%3ERevoke-AzureADUserAllRefreshToken%20-ObjectId%20(Get-AzureADUser%20-SearchString%20%24NewMTR).objectId%22%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3Ehow%20do%20i%20go%20about%20changing%20this%20now%20that%20i%20have%20everything%20setup%3F%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EThe%20only%20error%20i%20got%20on%20testing%20was%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CTABLE%3E%3CTBODY%3E%3CTR%3E%3CTD%3EChecking%20the%20IIS%20configuration%20for%20client%20certificate%20authentication.%3C%2FTD%3E%3C%2FTR%3E%3CTR%3E%3CTD%3E%26nbsp%3B%3C%2FTD%3E%3CTD%3EThe%20test%20passed%20with%20some%20warnings%20encountered.%20Please%20expand%20the%20additional%20details.%3C%2FTD%3E%3C%2FTR%3E%3CTR%3E%3CTD%3E%26nbsp%3B%3C%2FTD%3E%3CTD%3E%3CTABLE%20cellspacing%3D%220%22%20cellpadding%3D%220%22%3E%3CTBODY%3E%3CTR%3E%3CTD%3E%3CDIV%20class%3D%22mceNonEditable%20lia-copypaste-placeholder%22%3E%26nbsp%3B%3C%2FDIV%3E%3C%2FTD%3E%3CTD%3EAdditional%20Details%3C%2FTD%3E%3C%2FTR%3E%3CTR%3E%3CTD%3E%26nbsp%3B%3C%2FTD%3E%3CTD%3E%3CDIV%3EAccept%2FRequire%20client%20certificates%20were%20found.%20Set%20the%20IIS%20configuration%20to%20Ignore%20Client%20Certificates%20if%20you%20aren't%20using%20this%20type%20of%20authentication.%3C%2FDIV%3E%3CDIV%3EElapsed%20Time%3A%2017%20ms.%3C%2FDIV%3E%3C%2FTD%3E%3C%2FTR%3E%3C%2FTBODY%3E%3C%2FTABLE%3E%3C%2FTD%3E%3C%2FTR%3E%3C%2FTBODY%3E%3C%2FTABLE%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EThanks%20again!%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1106217%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1106217%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ewe%20are%20running%20teams%20rooms%20from%20a%20Lenovo%20ThinkSmart%20hub%20500%20so%20i%20cant%20tell%20why%20it%20cant%20fetch%20the%20calendar.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1106233%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1106233%22%20slang%3D%22en-US%22%3E%3CP%3EYou%20should%20be%20able%20to%20see%20something%20in%20the%20log%20files.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHow%20to%20get%20the%20log%20files%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DJI5tDQEEQQk%26amp%3Bfeature%3Dyoutu.be%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DJI5tDQEEQQk%26amp%3Bfeature%3Dyoutu.be%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1107135%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1107135%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESo%20i%20went%20through%20the%20ucstatus%20link%20you%20sent%20and%20created%20a%20new%20room%20and%20everything.%20i%20couldnt%20run%20the%26nbsp%3B%22%3CSPAN%3E%24Registrar%20%3D%20(Get-CsOnlineUser).RegistrarPool%20%7C%20select%20-First%201%3C%2FSPAN%3E%3CBR%20%2F%3E%3CSPAN%3EEnable-CsMeetingRoom%20-Identity%20%24MTRUpn%20-SipAddressType%20%E2%80%9CEmailAddress%E2%80%9D%20-RegistrarPool%20%24Registrar%22%20as%20it%20kept%20saying%20get-csonlineuser%20is%20not%20a%20recognized%20as%20the%20name%20of%20a%20cmdlet.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3Ethe%20meeting%20room%20is%20able%20to%20login%20but%20not%20fetch%20calendar%20still.%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1107605%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1107605%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20for%20this.%20I%20tried%20to%20send%20logs%20but%20says%20it%20was%20unable%20to%20send%20logs.%20please%20contact%20you%20admin%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1108104%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1108104%22%20slang%3D%22en-US%22%3EJust%20for%20testing%20try%20to%20sign%20in%20with%20your%20own%20account%2C%20instead%20of%20the%20room%20account.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1108452%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1108452%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20turned%20off%20MFA%20and%20logged%20in%20with%20my%20account%20and%20got%20the%20same%20error.%20What%20do%20you%20suggest%3F%20Thanks%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1109784%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1109784%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F248613%22%20target%3D%22_blank%22%3E%40bjones96%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIn%20this%20article%20you%20have%20a%20powershell%20cmd%20to%20collect%20logs%2C%20those%20logs%20might%20indicate%20why%20you%20cant%20connect.%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Froom-systems%2Froom-systems-v2-operations%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Froom-systems%2Froom-systems-v2-operations%3C%2FA%3E%3C%2FP%3E%3CPRE%3Epowershell%3CSPAN%20class%3D%22hljs-parameter%22%3E%20-ExecutionPolicy%3C%2FSPAN%3E%20unrestricted%20c%3A%5Crigel%5Cx64%5Cscripts%5Cprovisioning%5CScriptLaunch.ps1%20CollectSrsV2Logs.ps1%3C%2FPRE%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1113106%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1113106%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Esee%20attached%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1113193%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1113193%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethanks%20for%20this.%20I%20have%20attahced%20the%20log%20file.%20What%20do%20i%20look%20for%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1113385%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1113385%22%20slang%3D%22en-US%22%3ENo%2C%20nothing%20interesting%20in%20that%20file.%3CBR%20%2F%3E%3CBR%20%2F%3EYou%20could%20try%20to%20change%20SIP%20address%2C%20username%20and%20e-mail%20address%20to%20you%20onmicrosoft.com%20domain.%20Ex.%20room%40domain.onmicrosoft.com%20and%20try%20to%20sign%20in.%20You%20will%20then%20see%20if%20it%20is%20a%20DNS%20error.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1113524%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1113524%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20tried%20that%20but%20same%20thing.%20in%20azure%20the%20user%20is%20not%20part%20of%20the%20onmicrosoft.com%20resource.%20i%20changed%20the%20username%20to%20the%20onmicrosoft%20one%20and%20made%20no%20difference%20so%20have%20switched%20back%20to%20the%20normal%20domain.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ewhats%20next%3F%20BTW%20really%20appreciate%20your%20help%20here.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks.%20Bryn%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1113724%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1113724%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIve%20uploaded%20the%20log%20after%20changing%20the%20login%20around%20a%20bit%20and%20back%20again.%20can%20you%20comment.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1113726%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1113726%22%20slang%3D%22en-US%22%3E%3CP%3ECheck%20if%20Basic%20Authentication%20is%20blocked%20in%20Exchange.%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fexchange%2Fclients-and-mobile-in-exchange-online%2Fdisable-basic-authentication-in-exchange-online%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fexchange%2Fclients-and-mobile-in-exchange-online%2Fdisable-basic-authentication-in-exchange-online%3C%2FA%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fpdhewaju.com.np%2F2018%2F10%2F31%2Fenabling-basic-authentication-on-exchange-online%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fpdhewaju.com.np%2F2018%2F10%2F31%2Fenabling-basic-authentication-on-exchange-online%2F%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECheck%20if%20you%20are%20using%20proxy%20that%20you%20have%20to%20configure%20this%20device%20with.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1113763%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1113763%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3BI%20ran%20the%20following%3C%2FP%3E%3CP%3ESet-User%20-Identity%20mmboardroom%40frsgrp.com%20-AuthenticationPolicy%20%24null%26nbsp%3B%3C%2FP%3E%3CP%3Eand%20got%20%22The%20command%20completed%20successfully%20but%20no%20settings%20of%20'MM%20Boardroom'%20have%20been%20modified.%22%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ewhat%20am%20i%20doing%20wrong%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1115481%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1115481%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIve%20been%20playing%20around%20with%20this%20all%20day%20and%20no%20luck...any%20more%20ideas%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1145038%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1145038%22%20slang%3D%22en-US%22%3EThis%20error%20usually%20appears%20when%20the%20new%20account%20hasn't%20fully%20replicated%20within%20O365.%20Has%20it%20worked%20now%20that%2024hrs%20have%20passed%3F%3CBR%20%2F%3E%3CBR%20%2F%3EThis%20post%20might%20help%20too%20%3CA%20href%3D%22https%3A%2F%2Fmedium.com%2F%40vaughanjamesr%2Fmicrosoft-teams-rooms-cannot-fetch-calendar-39f682666636%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fmedium.com%2F%40vaughanjamesr%2Fmicrosoft-teams-rooms-cannot-fetch-calendar-39f682666636%3C%2FA%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1177724%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1177724%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F125849%22%20target%3D%22_blank%22%3E%40Graham%20Walsh%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EA%20couple%20weeks%20have%20passed%20and%20no%20luck...how%20do%20i%20check%20to%20make%20sure%20my%20autodiscover%20is%20correct%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1182191%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1182191%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F248613%22%20target%3D%22_blank%22%3E%40bjones96%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EYou%20can%20check%20your%20DNS%20records%20in%20the%20M365%20Admin%20center%2C%20under%20settings%20and%20then%20domains.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1182422%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1182422%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F248613%22%20target%3D%22_blank%22%3E%40bjones96%3C%2FA%3E%26nbsp%3BI%20use%20this%20PowerShell%20to%20test%20settings.%20%26nbsp%3BJust%20change%20line%202%20with%20your%20domain%20name.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%23%23%23%20Enter%20Domain%20Name%20below%3CBR%20%2F%3E%24name%3D'contoso.com'%3C%2FP%3E%3CP%3E%23%23%23%20Exchange%3CBR%20%2F%3EResolve-DnsName%20-Type%20A%20-Name%20autodiscover.%24name%3CBR%20%2F%3EResolve-DnsName%20-Type%20CNAME%20-Name%20autodiscover.%24name%3CBR%20%2F%3EResolve-DnsName%20-Type%20TXT%20-Name%20%24name%3CBR%20%2F%3EResolve-DnsName%20-Type%20MX%20-Name%20%24name%3CBR%20%2F%3EResolve-DnsName%20-Type%20A%20-Name%20mail.%24name%3C%2FP%3E%3CP%3E%23%23%23%20Skype%20for%20Business%3CBR%20%2F%3EResolve-DnsName%20-Type%20SRV%20_sipfederationtls._tcp.%24name%3CBR%20%2F%3EResolve-DnsName%20-Type%20CNAME%20lyncdiscover.%24name%3CBR%20%2F%3EResolve-DnsName%20-Type%20CNAME%20sip.%24name%3CBR%20%2F%3EResolve-DnsName%20-Type%20A%20meet.%24name%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1182470%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1182470%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F125849%22%20target%3D%22_blank%22%3E%40Graham%20Walsh%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHere%20is%20my%20result.%20can%20you%20help%20me%20what%20i%20need%20to%20do%20to%20set%20the%20DNS%20up%20correctly%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EName%20%3A%20frsgrp.com%3CBR%20%2F%3EQueryType%20%3A%20MX%3CBR%20%2F%3ETTL%20%3A%203600%3CBR%20%2F%3ESection%20%3A%20Answer%3CBR%20%2F%3ENameExchange%20%3A%20mx2.emailsrvr.com%3CBR%20%2F%3EPreference%20%3A%2020%3C%2FP%3E%3CP%3E%3CBR%20%2F%3EName%20%3A%20frsgrp.com%3CBR%20%2F%3EQueryType%20%3A%20MX%3CBR%20%2F%3ETTL%20%3A%203600%3CBR%20%2F%3ESection%20%3A%20Answer%3CBR%20%2F%3ENameExchange%20%3A%20mx1.emailsrvr.com%3CBR%20%2F%3EPreference%20%3A%2010%3C%2FP%3E%3CP%3E%3CBR%20%2F%3EName%20%3A%20mx2.emailsrvr.com%3CBR%20%2F%3EQueryType%20%3A%20A%3CBR%20%2F%3ETTL%20%3A%2079%3CBR%20%2F%3ESection%20%3A%20Additional%3CBR%20%2F%3EIP4Address%20%3A%20173.203.187.2%3C%2FP%3E%3CP%3E%3CBR%20%2F%3EName%20%3A%20mx1.emailsrvr.com%3CBR%20%2F%3EQueryType%20%3A%20A%3CBR%20%2F%3ETTL%20%3A%2040%3CBR%20%2F%3ESection%20%3A%20Additional%3CBR%20%2F%3EIP4Address%20%3A%20173.203.187.1%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20mail.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A8%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20A%20-Name%20mail.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(mail.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32Exception%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20_sipfederationtls._tcp.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A10%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20SRV%20_sipfederationtls._tcp.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(_sipfederationtls._tcp.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32%3CBR%20%2F%3EException%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20lyncdiscover.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A11%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20CNAME%20lyncdiscover.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(lyncdiscover.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32Exception%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20sip.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A12%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20CNAME%20sip.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(sip.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32Exception%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20meet.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A13%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20A%20meet.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(meet.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32Exception%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1182931%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1182931%22%20slang%3D%22en-US%22%3E%3CP%3EGreat%20script%20from%20Room%20System%20master%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F125849%22%20target%3D%22_blank%22%3E%40Graham%20Walsh%3C%2FA%3E%26nbsp%3B.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F248613%22%20target%3D%22_blank%22%3E%40bjones96%3C%2FA%3E%26nbsp%3BI%20don't%20see%20the%20results%20from%20this%2C%20can%20you%20post%20taht%3F%3C%2FP%3E%3CP%3E%3CSPAN%3EResolve-DnsName%20-Type%20CNAME%20-Name%20autodiscover.%24name%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EAlso%20it%20looks%20like%20you%20have%20an%20internal%20DNS%20with%20the%20zone%26nbsp%3Bfrsgrp.com%20and%20that%20DNS%20server%20is%20missing%20the%20records%20you%20get%20a%20failure%20for.%20Can%20you%20add%20them%20in%20the%20zone%20and%20also%20check%20that%20you%20have%20a%20CNAME%20for%20autodiscover.frsgrp.com%20pointing%20to%26nbsp%3Bautodiscover.outlook.com%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1182955%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1182955%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3Esorry%2C%20i%20have%20posted%20the%20full%20result%20below.%20in%20rackspace%20dns%20settings%20i%20have%20autodiscover%20cname%20pointing%20to%20autodiscover.outlook.com.%20see%20attached%20screen%20shot.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20autodiscover.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A4%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20A%20-Name%20autodiscover.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(autodiscover.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32Exception%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20autodiscover.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A5%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20CNAME%20-Name%20autodiscover.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(autodiscover.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32Exception%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3CP%3E%3CBR%20%2F%3EName%20Type%20TTL%20Section%20PrimaryServer%20NameAdministrator%20SerialNumber%3CBR%20%2F%3E----%20----%20---%20-------%20-------------%20-----------------%20------------%3CBR%20%2F%3Efrsgrp.com%20SOA%203600%20Authority%20server.frscanada.local%20hostmaster.frscanada.local%208%3C%2FP%3E%3CP%3EName%20%3A%20frsgrp.com%3CBR%20%2F%3EQueryType%20%3A%20MX%3CBR%20%2F%3ETTL%20%3A%203600%3CBR%20%2F%3ESection%20%3A%20Answer%3CBR%20%2F%3ENameExchange%20%3A%20mx2.emailsrvr.com%3CBR%20%2F%3EPreference%20%3A%2020%3C%2FP%3E%3CP%3E%3CBR%20%2F%3EName%20%3A%20frsgrp.com%3CBR%20%2F%3EQueryType%20%3A%20MX%3CBR%20%2F%3ETTL%20%3A%203600%3CBR%20%2F%3ESection%20%3A%20Answer%3CBR%20%2F%3ENameExchange%20%3A%20mx1.emailsrvr.com%3CBR%20%2F%3EPreference%20%3A%2010%3C%2FP%3E%3CP%3E%3CBR%20%2F%3EName%20%3A%20mx2.emailsrvr.com%3CBR%20%2F%3EQueryType%20%3A%20A%3CBR%20%2F%3ETTL%20%3A%2079%3CBR%20%2F%3ESection%20%3A%20Additional%3CBR%20%2F%3EIP4Address%20%3A%20173.203.187.2%3C%2FP%3E%3CP%3E%3CBR%20%2F%3EName%20%3A%20mx1.emailsrvr.com%3CBR%20%2F%3EQueryType%20%3A%20A%3CBR%20%2F%3ETTL%20%3A%2040%3CBR%20%2F%3ESection%20%3A%20Additional%3CBR%20%2F%3EIP4Address%20%3A%20173.203.187.1%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20mail.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A8%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20A%20-Name%20mail.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(mail.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32Exception%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20_sipfederationtls._tcp.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A10%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20SRV%20_sipfederationtls._tcp.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(_sipfederationtls._tcp.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32%3CBR%20%2F%3EException%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20lyncdiscover.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A11%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20CNAME%20lyncdiscover.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(lyncdiscover.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32Exception%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20sip.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A12%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20CNAME%20sip.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(sip.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32Exception%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3CP%3EResolve-DnsName%20%3A%20meet.frsgrp.com%20%3A%20DNS%20name%20does%20not%20exist%3CBR%20%2F%3EAt%20line%3A13%20char%3A1%3CBR%20%2F%3E%2B%20Resolve-DnsName%20-Type%20A%20meet.%24name%3CBR%20%2F%3E%2B%20~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~%3CBR%20%2F%3E%2B%20CategoryInfo%20%3A%20ResourceUnavailable%3A%20(meet.frsgrp.com%3AString)%20%5BResolve-DnsName%5D%2C%20Win32Exception%3CBR%20%2F%3E%2B%20FullyQualifiedErrorId%20%3A%20DNS_ERROR_RCODE_NAME_ERROR%2CMicrosoft.DnsClient.Commands.ResolveDnsName%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1183001%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1183001%22%20slang%3D%22en-US%22%3E%3CP%3EShould%20look%20like%20this.%3C%2FP%3E%3CDIV%20class%3D%22mceNonEditable%20lia-copypaste-placeholder%22%3E%26nbsp%3B%3C%2FDIV%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Linus%20Cansby_0-1582140482286.png%22%20style%3D%22width%3A%20672px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F172092i3DD769C425384814%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20title%3D%22Linus%20Cansby_0-1582140482286.png%22%20alt%3D%22Linus%20Cansby_0-1582140482286.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3ECan%20you%20try%3A%3C%2FP%3E%3CP%3EResolve-DnsName%20-Type%20CNAME%20-Name%20autodiscover.%24name%20-Server%20DNS1.NAME-SERVICES.COM%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1183007%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1183007%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ebelow%20is%20what%20is%20get%20when%20doing%26nbsp%3BResolve-DnsName%20-Type%20CNAME%20-Name%20autodiscover.%24name%20-Server%20DNS1.NAME-SERVICES.COM%3C%2FP%3E%3CP%3E%3CBR%20%2F%3EName%20Type%20TTL%20Section%20NameHost%3CBR%20%2F%3E----%20----%20---%20-------%20--------%3CBR%20%2F%3Eautodiscover.frsgrp.com%20CNAME%201608%20Answer%20autodiscover.outlook.com%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1183017%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1183017%22%20slang%3D%22en-US%22%3E%3CP%3EWhat%20you%20did%20with%20that%20command%20when%20you%20added%20the%20-Server%20parameter%20was%20to%20say%20to%20powershell%20not%20to%20use%20the%20DNS%20server%20configured%20in%20Windows%2C%20use%20this%20one%20instead%20(%3CSPAN%3EDNS1.NAME-SERVICES.COM).%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3ESo%20I%20guess%20there%20is%20something%20wrong%20with%20the%20DNS%20server%20you%20are%20using%20on%20your%20MTR%20(or%20computer%20you%20are%20running%20these%20tests%20from).%26nbsp%3B%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3ESo%20check%20the%20DNS%20settings%20in%20windows%2C%20just%20type%20%3CSTRONG%3Eipconfig%20%2Fall%26nbsp%3B%3C%2FSTRONG%3Eand%20you%20will%20see%20the%20settings%20and%20what%20DNS%20server%20you%20are%20using.%20%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EYou%20could%20also%20test%20to%20use%20another%20public%20DNS%20server%2C%20like%20google%20DNS%208.8.8.8.%20Change%20this%20in%20Windows%20for%20your%20MTR%20or%20the%20machine%20you%20are%20testing%20from%2C%20this%20could%20give%20you%20other%20problems%20if%20you%20are%20using%20a%20domain%20joined%20machine%20but%20this%20is%20just%20for%20testing.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3E%3CA%20href%3D%22https%3A%2F%2Fmspoweruser.com%2Fmake-use-custom-dns-windows-10%2F%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fmspoweruser.com%2Fmake-use-custom-dns-windows-10%2F%3C%2FA%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1183036%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1183036%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F9476%22%20target%3D%22_blank%22%3E%40Linus%20Cansby%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOk%20cool.%20thanks.%20because%20the%20MTR%20device%20is%20located%20behind%20a%20firewall%2Fwindows%20server%20the%20DNS%20is%20picking%20up%20FRSCANADA.local%20as%20DNS.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Eif%20i%20change%20the%20connection%20properties%20on%20the%20adminaccount%20side%20of%20the%20MTR%20device%20will%20it%20reflect%20on%20the%20skype%20user%20side%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethanks.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1183063%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1183063%22%20slang%3D%22en-US%22%3EThen%20I%20guess%20then%20that%20those%20local%20DNS%20servers%20is%20not%20configured%20correctly%20for%20the%20frsgrp.com%20forwarding%20zone.%3CBR%20%2F%3E%3CBR%20%2F%3EIf%20you%20change%20connection%20properties%20in%20Windows%20when%20logged%20in%20as%20admin%20the%20MTR%20application%20will%20use%20those%20settings.%20MTR%20application%20uses%20DNS%20settings%20from%20Windows.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1183088%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1183088%22%20slang%3D%22en-US%22%3EYay...%20It's%20finally%20working.%20Thanks%20a%20ton%20guys.%20Sorry%20to%20be%20so%20dumb%20as%20to%20these%20things.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1183093%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1183093%22%20slang%3D%22en-US%22%3EGlad%20you%20sorted%20it%20out.%20Have%20fun%20with%20it!%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1183101%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1183101%22%20slang%3D%22en-US%22%3EGreat%20to%20hear%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1183106%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1183106%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F248613%22%20target%3D%22_blank%22%3E%40bjones96%3C%2FA%3E%26nbsp%3BGreat.%20If%20you%20changed%20the%20DNS%20settings%20locally%20on%20the%20MTR%20it%20is%20probably%20better%20that%20you%20get%20the%20DNS%20server%20updated%20with%20the%20correct%20names%20so%20that%20you%20can%20continue%20using%20DHCP%20and%20so%20that%20you%20don't%20get%20this%20much%20problems%20with%20the%20next%20devices.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1242015%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1242015%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F248613%22%20target%3D%22_blank%22%3E%40bjones96%3C%2FA%3E%26nbsp%3B%3CSPAN%3EHello%2C%20how%20did%20you%20solve%20this%2C%20did%20you%20make%20changes%20to%20the%20MTR%2C%20changing%20the%20internal%20DNS%20of%20the%20company%20or%20did%20you%20change%20the%20DNS%20to%208.8.8.8%2C%20you%20can%20finally%20explain%20how%20you%20solved%20it%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1242022%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1242022%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F389914%22%20target%3D%22_blank%22%3E%40Erick570%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ei%20went%20in%20to%20the%20admin%20side%20on%20the%20MTR%20and%20changed%20the%20network%20adapters%20dns%20to%208.8.8.8%20to%20get%20aorund%20our%20company%20dns%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1242050%22%20slang%3D%22en-US%22%3ERe%3A%20Teams%20Room%20%22Cannot%20Fetch%20Calendar%22%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1242050%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F248613%22%20target%3D%22_blank%22%3E%40bjones96%3C%2FA%3E%26nbsp%3B%20i%20did%20the%20same%20but%20is%20not%20working....%3CBR%20%2F%3E%3CBR%20%2F%3EThe%20account%20was%20created%20using%20the%20microsoft%20guide%20SRS%20%2C%20using%20this%26nbsp%3B%202%20commands%26nbsp%3B%3CBR%20%2F%3ENew-Mailbox%20-Name%20%22Project-Rigel-01%22%20-Alias%20ProjectRigel01%20-Room%20-EnableRoomMailboxAccount%20%24true%3CBR%20%2F%3E-MicrosoftOnlineServicesID%20ProjectRigel01%40contoso.onmicrosoft.com%20-RoomMailboxPassword%3CBR%20%2F%3E(ConvertTo-SecureString%20-String%20'P%40%24%24W0rd5959'%20-AsPlainText%20-Force)%3CBR%20%2F%3E%3CBR%20%2F%3ESet-CalendarProcessing%20-Identity%20%22Project-Rigel-01%22%20-AutomateProcessing%20AutoAccept%20-%3CBR%20%2F%3EAddOrganizerToSubject%20%24false%20-DeleteComments%20%24false%20-DeleteSubject%20%24false%20-RemovePrivateProperty%20%24false%3CBR%20%2F%3E-AddAdditionalResponse%20%24true%20-AdditionalResponse%20%22This%20is%20a%20Skype%20Meeting%20room!%22%3CBR%20%2F%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CSPAN%3Eand%20then%20assigning%20the%20license%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Contributor

Good day,

 

I have just finished setting up our Lenovo ThinkSmart Hub500. Creating the room and users account as per MS instructions is all done and Teams Room is logged in. I can start a new meeting and project but no meetings are showing up. At the top it says "Cannot Fetch Calendar". 

 

What are we doing wrong?

 

Thanks.

38 Replies
Highlighted

Hi,

 

Are you running Exchange Online or if you are running Exchange On-Premises are you running a version later that Ex 2013? It could be DNS problems, that your MTR can't connect to autodiscovery for Exchange.

Highlighted
Hello,

We are running exchange online. Do we need to change anything?


BRYN JONES
Highlighted

Hello @Linus Cansby,

We are running exchange online. Do we need to change anything?


BRYN JONES

Highlighted
Hi,

That is perfect. Exchange Online is supported. If you are sure that the account is setup correctly (check this guide: https://ucstatus.com/2019/09/09/how-to-create-and-configure-an-account-for-your-microsoft-teams-room...), then I think there is some problem for your devices to connecting to Exchange Online.

You can test connectivity to Exchange Online on this page:
https://testconnectivity.microsoft.com/
Run the tests for "Microsoft Exchange Web Services Connectivity Tests". If everything is okay there try to access the URLs that you see in the log from testconnectivty from your MTR device.
Highlighted

@Linus Cansby 

Thanks for this.

 

I had used the instructions from another website and it didnt include the "Disable Modern Auth part.  "Revoke-AzureADUserAllRefreshToken -ObjectId (Get-AzureADUser -SearchString $NewMTR).objectId"

 

how do i go about changing this now that i have everything setup?

 

 

The only error i got on testing was 

Checking the IIS configuration for client certificate authentication.
 The test passed with some warnings encountered. Please expand the additional details.
 
 
Additional Details
 
Accept/Require client certificates were found. Set the IIS configuration to Ignore Client Certificates if you aren't using this type of authentication.
Elapsed Time: 17 ms.

 

Thanks again!

Highlighted

@Linus Cansby 

 

we are running teams rooms from a Lenovo ThinkSmart hub 500 so i cant tell why it cant fetch the calendar.

 

Thanks.

Highlighted

You should be able to see something in the log files.

 

How to get the log files:

https://www.youtube.com/watch?v=JI5tDQEEQQk&feature=youtu.be

Highlighted

@Linus Cansby 

So i went through the ucstatus link you sent and created a new room and everything. i couldnt run the "$Registrar = (Get-CsOnlineUser).RegistrarPool | select -First 1
Enable-CsMeetingRoom -Identity $MTRUpn -SipAddressType “EmailAddress” -RegistrarPool $Registrar" as it kept saying get-csonlineuser is not a recognized as the name of a cmdlet.

 

the meeting room is able to login but not fetch calendar still.

Highlighted

@Linus Cansby 

Thanks for this. I tried to send logs but says it was unable to send logs. please contact you admin

Highlighted
Just for testing try to sign in with your own account, instead of the room account.
Highlighted

@Linus Cansby 

I turned off MFA and logged in with my account and got the same error. What do you suggest? Thanks

Highlighted

@bjones96 

 

In this article you have a powershell cmd to collect logs, those logs might indicate why you cant connect.

https://docs.microsoft.com/en-us/microsoftteams/room-systems/room-systems-v2-operations

powershell -ExecutionPolicy unrestricted c:\rigel\x64\scripts\provisioning\ScriptLaunch.ps1 CollectSrsV2Logs.ps1

 

Highlighted

@Linus Cansby 

thanks for this. I have attahced the log file. What do i look for?

Highlighted
No, nothing interesting in that file.

You could try to change SIP address, username and e-mail address to you onmicrosoft.com domain. Ex. room@domain.onmicrosoft.com and try to sign in. You will then see if it is a DNS error.
Highlighted

@Linus Cansby 

I tried that but same thing. in azure the user is not part of the onmicrosoft.com resource. i changed the username to the onmicrosoft one and made no difference so have switched back to the normal domain.

 

whats next? BTW really appreciate your help here.

 

Thanks. Bryn

Highlighted

@Linus Cansby 

Ive uploaded the log after changing the login around a bit and back again. can you comment.

Highlighted

Check if Basic Authentication is blocked in Exchange.
https://docs.microsoft.com/en-us/exchange/clients-and-mobile-in-exchange-online/disable-basic-authen...
https://pdhewaju.com.np/2018/10/31/enabling-basic-authentication-on-exchange-online/

 

Check if you are using proxy that you have to configure this device with.

Highlighted

@Linus Cansby I ran the following

Set-User -Identity mmboardroom@frsgrp.com -AuthenticationPolicy $null 

and got "The command completed successfully but no settings of 'MM Boardroom' have been modified."

 

what am i doing wrong?

Highlighted

@Linus Cansby 

 

Ive been playing around with this all day and no luck...any more ideas?

Highlighted
This error usually appears when the new account hasn't fully replicated within O365. Has it worked now that 24hrs have passed?

This post might help too https://medium.com/@vaughanjamesr/microsoft-teams-rooms-cannot-fetch-calendar-39f682666636
Highlighted

@Graham Walsh 

 

A couple weeks have passed and no luck...how do i check to make sure my autodiscover is correct?

Highlighted

@bjones96 

You can check your DNS records in the M365 Admin center, under settings and then domains.

Highlighted

@bjones96 I use this PowerShell to test settings.  Just change line 2 with your domain name.

 

### Enter Domain Name below
$name='contoso.com'

### Exchange
Resolve-DnsName -Type A -Name autodiscover.$name
Resolve-DnsName -Type CNAME -Name autodiscover.$name
Resolve-DnsName -Type TXT -Name $name
Resolve-DnsName -Type MX -Name $name
Resolve-DnsName -Type A -Name mail.$name

### Skype for Business
Resolve-DnsName -Type SRV _sipfederationtls._tcp.$name
Resolve-DnsName -Type CNAME lyncdiscover.$name
Resolve-DnsName -Type CNAME sip.$name
Resolve-DnsName -Type A meet.$name

Highlighted

@Graham Walsh 

Here is my result. can you help me what i need to do to set the DNS up correctly?

 

Name : frsgrp.com
QueryType : MX
TTL : 3600
Section : Answer
NameExchange : mx2.emailsrvr.com
Preference : 20


Name : frsgrp.com
QueryType : MX
TTL : 3600
Section : Answer
NameExchange : mx1.emailsrvr.com
Preference : 10


Name : mx2.emailsrvr.com
QueryType : A
TTL : 79
Section : Additional
IP4Address : 173.203.187.2


Name : mx1.emailsrvr.com
QueryType : A
TTL : 40
Section : Additional
IP4Address : 173.203.187.1

Resolve-DnsName : mail.frsgrp.com : DNS name does not exist
At line:8 char:1
+ Resolve-DnsName -Type A -Name mail.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (mail.frsgrp.com:String) [Resolve-DnsName], Win32Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName

Resolve-DnsName : _sipfederationtls._tcp.frsgrp.com : DNS name does not exist
At line:10 char:1
+ Resolve-DnsName -Type SRV _sipfederationtls._tcp.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (_sipfederationtls._tcp.frsgrp.com:String) [Resolve-DnsName], Win32
Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName

Resolve-DnsName : lyncdiscover.frsgrp.com : DNS name does not exist
At line:11 char:1
+ Resolve-DnsName -Type CNAME lyncdiscover.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (lyncdiscover.frsgrp.com:String) [Resolve-DnsName], Win32Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName

Resolve-DnsName : sip.frsgrp.com : DNS name does not exist
At line:12 char:1
+ Resolve-DnsName -Type CNAME sip.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (sip.frsgrp.com:String) [Resolve-DnsName], Win32Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName

Resolve-DnsName : meet.frsgrp.com : DNS name does not exist
At line:13 char:1
+ Resolve-DnsName -Type A meet.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (meet.frsgrp.com:String) [Resolve-DnsName], Win32Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName

Highlighted

Great script from Room System master @Graham Walsh .

 

@bjones96 I don't see the results from this, can you post taht?

Resolve-DnsName -Type CNAME -Name autodiscover.$name

 

Also it looks like you have an internal DNS with the zone frsgrp.com and that DNS server is missing the records you get a failure for. Can you add them in the zone and also check that you have a CNAME for autodiscover.frsgrp.com pointing to autodiscover.outlook.com

Highlighted

@Linus Cansby 

sorry, i have posted the full result below. in rackspace dns settings i have autodiscover cname pointing to autodiscover.outlook.com. see attached screen shot.

 

Resolve-DnsName : autodiscover.frsgrp.com : DNS name does not exist
At line:4 char:1
+ Resolve-DnsName -Type A -Name autodiscover.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (autodiscover.frsgrp.com:String) [Resolve-DnsName], Win32Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName

Resolve-DnsName : autodiscover.frsgrp.com : DNS name does not exist
At line:5 char:1
+ Resolve-DnsName -Type CNAME -Name autodiscover.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (autodiscover.frsgrp.com:String) [Resolve-DnsName], Win32Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName


Name Type TTL Section PrimaryServer NameAdministrator SerialNumber
---- ---- --- ------- ------------- ----------------- ------------
frsgrp.com SOA 3600 Authority server.frscanada.local hostmaster.frscanada.local 8

Name : frsgrp.com
QueryType : MX
TTL : 3600
Section : Answer
NameExchange : mx2.emailsrvr.com
Preference : 20


Name : frsgrp.com
QueryType : MX
TTL : 3600
Section : Answer
NameExchange : mx1.emailsrvr.com
Preference : 10


Name : mx2.emailsrvr.com
QueryType : A
TTL : 79
Section : Additional
IP4Address : 173.203.187.2


Name : mx1.emailsrvr.com
QueryType : A
TTL : 40
Section : Additional
IP4Address : 173.203.187.1

Resolve-DnsName : mail.frsgrp.com : DNS name does not exist
At line:8 char:1
+ Resolve-DnsName -Type A -Name mail.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (mail.frsgrp.com:String) [Resolve-DnsName], Win32Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName

Resolve-DnsName : _sipfederationtls._tcp.frsgrp.com : DNS name does not exist
At line:10 char:1
+ Resolve-DnsName -Type SRV _sipfederationtls._tcp.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (_sipfederationtls._tcp.frsgrp.com:String) [Resolve-DnsName], Win32
Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName

Resolve-DnsName : lyncdiscover.frsgrp.com : DNS name does not exist
At line:11 char:1
+ Resolve-DnsName -Type CNAME lyncdiscover.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (lyncdiscover.frsgrp.com:String) [Resolve-DnsName], Win32Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName

Resolve-DnsName : sip.frsgrp.com : DNS name does not exist
At line:12 char:1
+ Resolve-DnsName -Type CNAME sip.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (sip.frsgrp.com:String) [Resolve-DnsName], Win32Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName

Resolve-DnsName : meet.frsgrp.com : DNS name does not exist
At line:13 char:1
+ Resolve-DnsName -Type A meet.$name
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ResourceUnavailable: (meet.frsgrp.com:String) [Resolve-DnsName], Win32Exception
+ FullyQualifiedErrorId : DNS_ERROR_RCODE_NAME_ERROR,Microsoft.DnsClient.Commands.ResolveDnsName

 

Highlighted

Should look like this.

 

Linus Cansby_0-1582140482286.png

Can you try:

Resolve-DnsName -Type CNAME -Name autodiscover.$name -Server DNS1.NAME-SERVICES.COM

Highlighted

@Linus Cansby 

below is what is get when doing Resolve-DnsName -Type CNAME -Name autodiscover.$name -Server DNS1.NAME-SERVICES.COM


Name Type TTL Section NameHost
---- ---- --- ------- --------
autodiscover.frsgrp.com CNAME 1608 Answer autodiscover.outlook.com

Highlighted

What you did with that command when you added the -Server parameter was to say to powershell not to use the DNS server configured in Windows, use this one instead (DNS1.NAME-SERVICES.COM).

 

So I guess there is something wrong with the DNS server you are using on your MTR (or computer you are running these tests from). 

 

So check the DNS settings in windows, just type ipconfig /all and you will see the settings and what DNS server you are using.

 

You could also test to use another public DNS server, like google DNS 8.8.8.8. Change this in Windows for your MTR or the machine you are testing from, this could give you other problems if you are using a domain joined machine but this is just for testing.

https://mspoweruser.com/make-use-custom-dns-windows-10/

Highlighted

@Linus Cansby 

Ok cool. thanks. because the MTR device is located behind a firewall/windows server the DNS is picking up FRSCANADA.local as DNS.

 

if i change the connection properties on the adminaccount side of the MTR device will it reflect on the skype user side?

 

thanks.

Highlighted
Then I guess then that those local DNS servers is not configured correctly for the frsgrp.com forwarding zone.

If you change connection properties in Windows when logged in as admin the MTR application will use those settings. MTR application uses DNS settings from Windows.
Highlighted
Yay... It's finally working. Thanks a ton guys. Sorry to be so dumb as to these things.
Highlighted
Glad you sorted it out. Have fun with it!
Highlighted
Great to hear
Highlighted

@bjones96 Great. If you changed the DNS settings locally on the MTR it is probably better that you get the DNS server updated with the correct names so that you can continue using DHCP and so that you don't get this much problems with the next devices.

Highlighted

@bjones96 Hello, how did you solve this, did you make changes to the MTR, changing the internal DNS of the company or did you change the DNS to 8.8.8.8, you can finally explain how you solved it

Highlighted

@Erick570 

i went in to the admin side on the MTR and changed the network adapters dns to 8.8.8.8 to get aorund our company dns 

Highlighted

@bjones96  i did the same but is not working....

The account was created using the microsoft guide SRS , using this  2 commands 
New-Mailbox -Name "Project-Rigel-01" -Alias ProjectRigel01 -Room -EnableRoomMailboxAccount $true
-MicrosoftOnlineServicesID ProjectRigel01@contoso.onmicrosoft.com -RoomMailboxPassword
(ConvertTo-SecureString -String 'P@$$W0rd5959' -AsPlainText -Force)

Set-CalendarProcessing -Identity "Project-Rigel-01" -AutomateProcessing AutoAccept -
AddOrganizerToSubject $false -DeleteComments $false -DeleteSubject $false -RemovePrivateProperty $false
-AddAdditionalResponse $true -AdditionalResponse "This is a Skype Meeting room!"


and then assigning the license