Forum Discussion
Teams Room "Cannot Fetch Calendar"
Hello, I hope you've solved your problem.
Just to provide you additional information.
The main cause is that your Microsoft Teams Room has no access to https://outlook.office365.com/ews/excahnge
A good way to analyse is to follow the potential causes provided by https://medium.com/@vaughanjamesr?source=follow_footer--------------------------follow_footer-----------
https://medium.com/@vaughanjamesr/microsoft-teams-rooms-cannot-fetch-calendar-39f682666636
I've encountered another cause
The root and intermediate root certification of the https://outlook.office365.com certificates were not trusted. Add them to you Trusted Root Certification Autorites and Intermediate Certification autorities.
I tried to solve it in various ways and I found quite a bit of material
If using the Local Network it does not connect and it says calendar error, I tried it with another network, (sharing from my cell phone, which is open network), and if the error does not appear, it is DNS of the local Network adapter, the internal DNS, justo changing the DNS for 8.8.8.8 it´s fine
If the problem continues, it is not the local DNS, it is in external DNS in other cases, how to know, creating an account in the native domain @ onmicrosoft.com, if it does not give a calendar error, it is then the external DNS linked to the domain account @ domain from company.com, usually the problem is in the autodiscover
https://www.youtube.com/watch?v=SqRzbxFEFOs