Teams Room "Cannot Fetch Calendar"
Good day, I have just finished setting up our Lenovo ThinkSmart Hub500. Creating the room and users account as per MS instructions is all done and Teams Room is logged in. I can start a new meeting and project but no meetings are showing up. At the top it says "Cannot Fetch Calendar". What are we doing wrong? Thanks.
Issue with Skype Business Pro and Outlook 2016 Status Synchronization
Hello, I have the following problem. Skype Business Pro and Outlook 2016 are installed together. Now, when I have a meeting, I am always shown as online in Outlook to others, and not as busy. In Skype, I have already checked all the boxes. I have also compared with other users, everything is 1:1. What else could I do to resolve this issue?
Skype starts a "busy phone sound and disconnect sound" in the headphones
ello I got a lot of users who are complaining of a "busy phone sound and disconnect sound" playing in a loop in the headphones (jabra, poly or private). Its start most of the time when coming out of standby( some not), returning from homework, connecting to the dock. There is no clear line in it. the only way to stop it is to stop skype app and the skype background process. after restarting skype its gone for a while. There are no outgoing calls in the logs. it just plays the sound without stopping I updated all drivers and firmware of the hardware. All patches are in place. I can not replicate the trigger or the sound. Edition Windows 10 Enterprise Version 20H2 Installed on 1/06/2022 OS build 19042.2364 Experience Windows Feature Experience Pack 120.2212.4190.0 Skype® for Business for Microsoft 365 MSO (Version 2202 Build 16.0.14931.20858) 64-bit I can not replicate the issue. So can't test it on web.skype. I spend a lot of time of disconnecting replugging everything to trigger it or to stop it. Only killing the app and background process wil stop it. and then it does not come back. Until whatever trigger itAnyone here still using Snom phones? Incoming call glitch when using Edge Server
I'm noticing a glitch that is happening with our older Snom 710/720/D725 phones, doesn't affect our Audiocodes phones. I believe it is related to STUN / ICE. When we have an external user that is connecting via our Edge Server (either a remote IP phone or S4B App) and they call an internal extension where the user has a Snom Phone, the audio will drop out after 5-10 seconds. If the internal user with a Snom phone calls that person back, the audio is fine so it is only a one-way issue. Anyone dealt with this issue before?
PSTN callers can't hear us
1. Teams Only organization w/Phone System/Calling Plans 2. Polycom VVX VoIP phones (latest SfB online certified firmware) When someone calls in, the Polycom phones and Teams apps that are logged into that account ring, but when we answer one of the Polycom phones, the person calling us cannot hear us. We can hear them. This happens about 3/4 of the time, but not always, and with seemingly no pattern. It doesn't seem to happen when answering using the actual Teams app - only when using the Polycom phones. I've checked out our firewall settings and we are not blocking any of the documented ports or ranges of ports that need to be open, and there is nothing in the actual call log that indicates something is going wrong. I'm at a loss as to how to even begin troubleshooting this. Any advice as to where I can look for clues? Thanks, BobChange Language on Skype Room System v 2
I can´t find any information on how or if it is possible to change display language for the local "Skype" account on a Skype Room System. I can download a second language when I´m loged in as Admin and change the display language for that account. But I can´t seem to find a way to do it for the "Skype" local account. Do I need to reinstall my SRS and prepar my ISO with a second language like described in this articel: https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/add-language-interface-packs-to-windows Will this help or will the "Skype" local account always be installed with English?Surface Hub acoustics and satellite microphone options
We are finding that we will likely need satellite microphones in our conference spaces. While the built-in microphone pickup is good in a relatively small space, we are getting complaints about audio pickup in anything bigger than a 6-8 person conference room, or in rooms with not-so-great accoustics. Has anyone tested any USB satellite microphones, or tried using a USB a/v bridge to connect Surface Hub to existing room audio systems? I've been looking at some Vaddio and Polycom options, but would prefer not to purchase until more data is available. Echo cancellation and ease of use will be key factors.Prevent Polycom Phone rolling back to old version - SFB Online.
Noticed that after the firmware update is installed, Polycom phone rolls back to the previous version automatically. I got a message on the Polycom Phone that says "there’s a new update available" it then automatically installs the old version." The IP Phone rolls back to the old version 5.6.0.17325. To prevent the phone from rolling back to the old version, run the following command after logging into SFB Online through PowerShell. Set-CsIPPhonePolicy -EnableDeviceUpdate $False It will take around 20 mins to 1 hr to take effect.
