Forum Discussion
Teams Room "Cannot Fetch Calendar"
We are running exchange online. Do we need to change anything?
BRYN JONES
Hello LinusCansby,
We are running exchange online. Do we need to change anything?
BRYN JONES
- Hi,
That is perfect. Exchange Online is supported. If you are sure that the account is setup correctly (check this guide: https://ucstatus.com/2019/09/09/how-to-create-and-configure-an-account-for-your-microsoft-teams-room/), then I think there is some problem for your devices to connecting to Exchange Online.
You can test connectivity to Exchange Online on this page:
https://testconnectivity.microsoft.com/
Run the tests for "Microsoft Exchange Web Services Connectivity Tests". If everything is okay there try to access the URLs that you see in the log from testconnectivty from your MTR device.So i went through the ucstatus link you sent and created a new room and everything. i couldnt run the "$Registrar = (Get-CsOnlineUser).RegistrarPool | select -First 1
Enable-CsMeetingRoom -Identity $MTRUpn -SipAddressType “EmailAddress” -RegistrarPool $Registrar" as it kept saying get-csonlineuser is not a recognized as the name of a cmdlet.the meeting room is able to login but not fetch calendar still.
- Just for testing try to sign in with your own account, instead of the room account.
we are running teams rooms from a Lenovo ThinkSmart hub 500 so i cant tell why it cant fetch the calendar.
Thanks.
You should be able to see something in the log files.
How to get the log files:
https://www.youtube.com/watch?v=JI5tDQEEQQk&feature=youtu.be
Thanks for this.
I had used the instructions from another website and it didnt include the "Disable Modern Auth part. "Revoke-AzureADUserAllRefreshToken -ObjectId (Get-AzureADUser -SearchString $NewMTR).objectId"
how do i go about changing this now that i have everything setup?
The only error i got on testing was
Checking the IIS configuration for client certificate authentication. The test passed with some warnings encountered. Please expand the additional details. Additional Details Accept/Require client certificates were found. Set the IIS configuration to Ignore Client Certificates if you aren't using this type of authentication.Elapsed Time: 17 ms.Thanks again!
