Forum Discussion
SharePoint Online: "List cannot be deleted while on hold or retention policy."
I am trying to help a client clean up some very old lists and sites. However, whenever I try to delete anything, I get the message above. I've checked for an eDiscovery site, for classification label...
We had the same issue and could not find any hold - retention policies in any place. We had to escalate to Microsoft support and they removed the hold on the back-end.
I hope this helps.
Norm
What is the error?
Check the site and list for any hold or retention policies.
- Site Settings > Site Collection Administration > Content Type Policy Templates.
- List Settings > Information management policy settings.
Thanks Norman - I have checked those places, which makes this so odd. I'm not sure if these got migrated in from an older version of SharePoint, but I'm finding no way to turn them off.
