Forum Discussion

SanderReijn's avatar
SanderReijn
Copper Contributor
Aug 26, 2026

PowerPoint Brand Images: folders appear as tabs, but images only show under “All”

Hi,

I’m testing PowerPoint Brand Images with a SharePoint Organizational Asset Library and I’m seeing unexpected behaviour with folders.

The image library is registered correctly as an ImageDocumentLibrary.

PowerPoint detects the library and all images are visible under All.

I created several first-level folders in SharePoint, for example:

  • Photos
  • Icons
  • Logos
  • Test

PowerPoint correctly reads these folders and shows them as separate tabs in Insert > Pictures > Brand Images.

The issue: the tabs remain empty.

For example, I created a completely new folder called Test directly in SharePoint and uploaded a new PNG directly into that folder.

Result:

  • Test appears as a tab in PowerPoint
  • the PNG appears under All
  • the PNG does not appear under Test

I see exactly the same behaviour in PowerPoint Desktop and PowerPoint for the web.

I have already checked:

  • OrgAssetType: ImageDocumentLibrary
  • Private CDN: enabled
  • library registered as Private CDN origin
  • CopilotSearchable: enabled
  • SharePoint Online Management Shell: 16.0.27515.12000
  • PowerPoint Microsoft 365 Beta Channel, version 2609, build 16.0.20416.20004, 64-bit
  • direct upload through SharePoint instead of OneDrive/File Explorer
  • completely new folder and image
  • manual reindexing of the SharePoint library

So PowerPoint finds both the folder names and the images, but the folder-to-image relationship does not seem to work in Brand Images.

Has anyone successfully used first-level SharePoint folders as working tabs in the new PowerPoint Brand Images experience?

Is there an additional configuration step required, or could this be an issue with folder-scoped retrieval in the current rollout?

Document Library
Microsoft365
SharePoint Online

2 Replies

  • Gitta's avatar
    Gitta
    Tin Contributor
    Sep 01, 2026

    Hi there SanderReijn​ as a fan of metadata, I wonder what would happen if you upload an image directly (without folder) and add metadata to it, instead of folders. Maybe just like most AI, PowerPoint has trouble reading the importance of folderstructures? 
    An other option to try is maybe upload an entire new ImageDocumentLibrary with a single folder and wait 24-48 hours to rule out latency (though I don't suspect that to be the problem). 
    But yeah, as stated by oliver as well... a support ticket would be a great go-to as well and with your problem-statement you've already have a very clear en reproducable scenario description for them 😀

  • oliverbennet345's avatar
    oliverbennet345
    Copper Contributor
    Aug 26, 2026

    I think this is a limitation or bug in the current Brand Images rollout than a SharePoint configuration issue. Since the folders appear as tabs but the images only show under All, PowerPoint is clearly reading the folder structure but not applying the folder filter correctly.

    Your setup sounds correct, especially since you reproduced the same result in both desktop and web. I would try one simple test with a brand-new library containing only one folder and one image. If the same thing happens, I’d raise a Microsoft support case because it points to folder-scoped retrieval rather than indexing or CDN configuration.