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Jessica Paske's avatar
Jessica Paske
Copper Contributor
Dec 28, 2018

Image Upload Error

Hello,

One of my page editors is unable to upload images to a SharePoint online page. Any insight into what I need to do to fix this? She currently has full control access to the page. Thank You!

13 Replies

  • Peter-NZ's avatar
    Peter-NZ
    Copper Contributor

    Jessica Paske 

    Unsure if you have resolved the issue but I had the same problem.

    I found the issue was caused by NOT having 'Edit' access to the 'Site Assets' library. If you create a new 'Page' then it doesn't automatically create the 'Site Asset' folder for that page until you upload something that isn't already in the 'Site Asset' library (e.g. like a new image). 

    2 options -

    • Someone who has access to the Site Asset library can upload an image to your page and it will create the associated folder in the Site Asset library, and then they can give you Edit access to that folder or
    • Someone gives you 'Edit' access to the whole 'Site Asset' library
  • Jessica Paske's avatar
    Jessica Paske
    Copper Contributor

    Thanks to you both! I decided to set up a subsite instead as she can't have additional access to the other site the page was on.

  • Are you referring to an image web part, a content editor web part or uploading it to a library that's sitting on the page? What is the error being received?

    • Jessica Paske's avatar
      Jessica Paske
      Copper Contributor

      She is able to add an image web part but then when she tries to select an image to upload to the web part, then she gets the error.

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