Forum Discussion

Copper Contributor

Dec 28, 2018

Image Upload Error

Hello, One of my page editors is unable to upload images to a SharePoint online page. Any insight into what I need to do to fix this? She currently has full control access to the page. Thank You!

SharePoint Online

Jessica Paske

Copper Contributor

Dec 28, 2018

She is able to add an image web part but then when she tries to select an image to upload to the web part, then she gets the error.

Kelly_Edinger

MCT

Dec 28, 2018

can you provide screenshot of the error?

Jessica Paske
Copper Contributor
Dec 28, 2018
There is one attached to the original post too, but attached here as well.
- Thuyavan Ganesan
  Iron Contributor
  Dec 28, 2018
  Can you try with the different browser and let me know
  - Jessica Paske
    Copper Contributor
    Dec 28, 2018
    She is in Chrome now and when she is able today will try a different browser. Thanks!
- Kelly_Edinger
  MCT
  Dec 28, 2018
  Sorry Jessica, completely missed that in your first post. Make sure she tries different browsers. Also, if she's trying to upload directly via the web part, maybe upload the photo to SharePoint first, then grab it from there.
  - Jessica Paske
    Copper Contributor
    Dec 28, 2018
    No problem, appreciate the help! She is not able to upload to this SharePoint site as it is locked down for security. She is in Chrome now and when she is able today will try a different browser.