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LucyEva's avatar
LucyEva
Copper Contributor
Nov 30, 2023

General News showing Featured items

Hi Everyone,

 

Our General News Webpart is showing Featured news too even though the filter is correct. This has just happened today and no one has changed anything. 

 

Does anyone have any ideas? 

 

Thanks,

Lucy 

  • JamesB's avatar
    JamesB
    Copper Contributor
    Hi Lucy

    A client raised the same incident with their production environment this morning.

    We've done some investigation at our end and can see that the filter options are set up correctly, but even by us removing and reintroducing the news web part, the filtering is being ignored. The "See All" option does respect our filtering.

    This doesn't seem to affect all tenants, as we've tested it on three others with no impact.

    We've now raised a call with their support and await further assistance, but I suspect this will need to go to Microsoft support.

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