Forum Discussion
External Sharing to Non-Microsoft accounts
Hi StephenRice,
I'm trying to share a file with someone who does not have a Microsoft Account. But everytime I share the file with the option "Specific People", they get an Invitation, but they get no verification code. They simply get the invitation, but they still have to sign in. Is there an option to activate the verifaction code? I can't find anything...
Thank you!
Alina
Hi Alina
Ask the external user to click on the link ... they should be redirected to enter there external email on which the link is shared once they do that they should receive a verification code on there external mail.
However make sure that they should not have a Microsoft account (personal or work) with that email else it will ask them to enter there password instead of the verification code.
Thanks
Robin Nishad
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Technical Consultant
- altitudeApr 01, 2019Copper Contributor
I am trying to share a folder to a client who had an MS account associated with her email address but no longer uses it, does she need to re-activate it (forgot password) or is there another way?
She has had the account suspended now trying to access it.
- Rnishat0786Apr 01, 2019Iron Contributor
Just check if the user is able to log in to her MS account that is associated with the email on which you are trying to share the SharePoint file.
If the user is able to log in she can simply use her username/password to access the file. She can also reset her password by clicking forgot password.
Secondly she can also register for MS Authenticator in order to skip entering password.
If her emails is not recognized by MS, it probably means that she will get the access code on her email, in that case MS account is not needed.
Thanks