Excel desktop sharepoint online file mismatch "Refresh recommended" cant discard changes

Copper Contributor

Hi,

 

In our environment a specific excel file gets created and saved automaticaly to a sharepoint page by pressing a button that runs an power automate flow. The file will have a certain name. The excel filers will always be opened in the desktop app(configured as default for this sharepoint library) For wathever reason some user want to start over with one of these files. They delete the excel file from sharepoint and run the power automate flow. A new file will be created but this will have the same name as the deleted excel file. When opening this file in excel it says:

 

 https://i.imgur.com/PqCC8tv.png 

REFRESH RECOMMENDED A newer version of this file is abailable on the server. (option too choose:) Save a copy, Discard changes

 

When choosing Discard changes it just says: Cant discrad changes.

Saving a copy of the file works but since we are using the naming scheme this is not a good option for us. We can resolve the issue by deleting the OfflineFileCache associated with the file(or just the whole folder) but i would like to know if we can prevent the issue happening in the first place.

 

This can be easily replicated by doing the following:

 

create excel file on c:\temp or wathever

copy the file to sharepoint

open the file in desktop app

make a chance

close desktop app

delete file from sharepoint

copy the file from c:\temp to sharepoint again

open the file in desktop app

 

Tested on multiple sites and computers.

Any help or advice is appreciated.

 

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