Forum Discussion
Dropbox Migration apparently completed but stuck finalizing
I have successfully migrated user folders and two library folders from Dropbox to Sharepoint with no errors. But I have two migrations left, the largest of the set (660GB and 220GB) which showed Comp...
Yeah, the index would take some time, especially the number of files you mentioned you moved. I would give it at least a week before relying on search. You can also "kindly" 🙂 ask the site or library to be indexed. But it's all just a "wait for the index" to happen kind of thing.
Just to follow up, I opened a support case with MS, got a response very quickly actually. However neither of the two agents I’ve had contact with had any explanation. Nor did either of them know what is actually happening during ‘Finalization’, so we don’t know if it is important that it completes. Meanwhile, search is now working (presumably because the new folders have now been indexed) and everything *appears* to be working as expected. 10 days on, and it’s still Finalizing!! 😂
- 10 days on and still finalizing, how ridiculous is that tool, honestly, and support not even being able to help, that's crazy. Glad your index/search is finally working 🙂
We have two support tickets with MS, one with regards to Viva Engage and another Mass Delete Policies, all of which have been with MS support for weeks (Engage over a month). Guess the support folk don't always know how the products really work 🤣