Forum Discussion
Drag-drop *.msg into document library: cannot open attachments. Nor copy e-mail from OWA to library.
The SPO preview of an email shows the presence of attachments but they cannot be opened without downloading the email and then using the local email client (e.g. Outlook) to open the attachment.
If you want to open the attachments in the email preview (in the browser) you will need to use 3rd party tools. These tools offer other benefits like extracting email metadata such as subject, from, .. into SharePoint columns during uploading and allow for directly attaching SharePoint documents to emails. There are several companies active in this space. See e.g. https://directory.collab365.community/office365-sharepoint/sharepoint-email-management-software/
Note: I am affiliated with one of the vendors listed
Paul | SLIM Applications
The SPO preview of an email shows the presence of attachments but they cannot be opened without downloading the email and then using the local email client (e.g. Outlook) to open the attachment.
If you want to open the attachments in the email preview (in the browser) you will need to use 3rd party tools. These tools offer other benefits like extracting email metadata such as subject, from, .. into SharePoint columns during uploading and allow for directly attaching SharePoint documents to emails. There are several companies active in this space. See e.g. https://directory.collab365.community/office365-sharepoint/sharepoint-email-management-software/
Note: I am affiliated with one of the vendors listed
Paul | SLIM Applications
Until two weeks ago, downloading the e-mail immediately opened the e-mail in Outlook (desktop app). However, since Monday I noticed that the "download" button does no longer work, you can click it but nothing happens. I tried posting my problem seperately, but the community keeps sending me to this post.
Yes my experience when I open an email with attachments stored in Sharepoint/OneDrive is that it has to be downloaded to open the email and view the attachments meaning there is a copy in the Downloads. The email needs to open with lots attachments inside of the Sharepoint environment otherwise there are multiple copies of it in existence?!
- Luckily, with the following add-in, users do not have to download the emails to view/access the email attachments in SharePoint.
https://fleximal.com.au/products-services/sharepoint-online-search/
We were struggling a lot with email attachments in SharePoint and some other SharePoint Online list view limitations. Following user-friendly tool allowed us to resolve those issues and thought to share it with all the SharePoint users.
https://fleximal.com.au/products-services/sharepoint-online-search/
