Forum Discussion
Deleted files/folders reappear as they are synced back online from client OneDrive
Could You please give some feedback, what could be the actual reason of this problem? Did You figured this out finally? Best wishes!
Tarmo-K. The problem did seem to go away. I'm not sure we actually figured out what the problem was. ChristineStack, did we ever figure this out or did it just resolve itself?
- Sean McDonaldJan 26, 2018Copper Contributor
Well, this seemingly worked, for awhile, but no dice. Some of the photos we deleted still reappeared. Now the issue is seemingly random. Trying to nail it down.
NOTE: Photos are being deleted through the Win10 native Photo app NOT through Explorer.
- Sean McDonaldJan 25, 2018Copper Contributor
Try This.
Make sure the Microsoft Account is VALIDATED on the computer from which the deletions are taking place.
Start>Settings>Accounts
If you see something "You need to validate your microsoft account on this computer" that could be the problem. I had a user who was deleting files in a shared folder in OneDrive. I watched the files being restored from another computer by watching the OneDrive sync in real time. I had them Validate their account (text message or email) and after they did, the deletes are sticking. The files are no longer being restored.
- DeletedJan 17, 2018
I have the same problem: reappearing folders and files after deleting them in Teams reappear after syncing the with the OneDrive sync client.
I tried the following and that helped: deleted the files and folders in Teams, opened the channel with SharePoint and deleted the files and folders permanently from the Recycle Bin. The files did not reappear in the Windows Explorer and were removed from the OneDrive sync client.
- Jaclyn McClellanDec 20, 2017Copper Contributor
This issue did not go away. We delete folders and the continuously reappear over and over. I have tried the things outlined.
Also - these folders are created because we made channels in Teams. I don't want this to happen!!!! I want channels separate from the folders created in Sharepoint.