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amelsom1985's avatar
amelsom1985
Brass Contributor
Aug 19, 2022

Custom Themes No Longer working

Hi,

 

There seems to have been an update to SharePoint and now all our custom site themes are no longer working whenever it is set to our theme it reverts back to a white page:

Even though the current selected theme is showing as correct with the dark background:

 

Is this a known issue at the moment?

11 Replies

  • Adrian_Harper's avatar
    Adrian_Harper
    Brass Contributor

    We received at the end of last week from MS support:


    the issue was identified later to be caused due to a Service Interruption that occurred from Microsoft with the refence ID SIE | SP419830 and some of the other clients were also affected by this issue. However the Service has been restored.

     

    Hence, please note that the feature should now work even if the new theme is set to IsInverted=False. 




  • Adrian_Harper's avatar
    Adrian_Harper
    Brass Contributor
    I've got the same problem which seemed to start mid last week, possibly Thursday 18th. We have a custom theme set and suddenly the theme defaults back to normal. If I check themes the custom theme looks to be active, if I select the theme again and save it, the theme changes correctly but upon refresh of the page it is removed again.
    • Watch1976's avatar
      Watch1976
      Copper Contributor

      Adrian_Harper  I have the same issues.. even when I recreate my custom theme and put the IsInverted as true if fix some of the pages yet some other ones don't adapt the scheme. it will do it when I save, then after refresh it goes back..

      • Adrian_Harper's avatar
        Adrian_Harper
        Brass Contributor

        Watch1976 Is this new for you too? Our company theme has worked perfectly for the last years, it is only since last week that it no longer applies.

  • Stanley1987's avatar
    Stanley1987
    Copper Contributor
    Hi,
    Did you maybe find a way to solve the problem?
    I have the same issue with my communication site.
    • Stanley1987's avatar
      Stanley1987
      Copper Contributor
      Just create a new theme and make sure that IsInverted is true.

      Add-SPOTheme -Name $themeName -Palette $palette -IsInverted:$true -Overwrite
      That solve my problem.

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