Forum Discussion

LucidBike1140's avatar
LucidBike1140
Iron Contributor
Sep 18, 2024

Brand Center Options Grayed Out (Already have Organizational Assets Library)

I'm trying to activate the Brand Center in Org Settings, but everything is grayed out.  I'm a global admin and we already use an Organizational Assets Library, which it detects.  According to the documentation, it's supposed to prompt to enable a public CDN and then we're good to go, but that isn't happening.

 

Anyone run into this?  Is there some kind of prereq that hasn't been met maybe?

  • OludareF's avatar
    OludareF
    Copper Contributor

    LucidBike1140 

    Hello,

    Thank you for your message. It sounds like you're encountering a permissions or configuration issue with activating the Brand Center in Org Settings. Since you're a global admin and already have an Organizational Assets Library, it should indeed prompt you to enable the public CDN as per the documentation.

    Here are a few things you might want to check:
    1. CDN Status
    2. Prerequisites
    3. Organizational Assets Library Permissions
    4. Global/Office Settings

     

    I hope this helps! Let me know if you need further assistance.

Resources