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Forum Discussion

AtLandsEnd

Copper Contributor

Mar 04, 2024

Alert emails being sent to customer when customer only cfg'd for alerts when others change items

Description: “ Customer has Alerts setup on Sharepoint lists in which customer should be the only one emailed when someone else changes an item however for the past couple of weeks customer is now getting alerts ANYTIME an item changes even if it by customer. Customer is saying this always worked just fine in the past but recently stopped working. Customer also recreated an Alert to see if that would help but the same behavior continues. ”

Alert Settings:

Customer getting alerts not expected.

SharePoint Online

1 Reply

ganeshsanap
MVP
Mar 05, 2024
AtLandsEnd

If you think this is a bug or change in functionality from Microsoft, you can raise a support ticket with Microsoft directly and report this behavior: Get M365 support - online support

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AtLandsEnd

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