Forum Discussion
Robertls6
Jun 18, 2022Copper Contributor
Access has been blocked by Conditional Access policies.
Hello,
I have added an new user outside our organisation. When he tries to login he gets this screen:
If I look in the admin portal I see this:
Access has been blocked by Conditional Access policies. The access policy does not allow token issuance.
Anyone who can help me whats wrong? thanks in advance!
- You better look at the sign-in log here for more details. But most likely this external user doesn't meet your set conditional access policy requirements.
https://aad.portal.azure.com/#blade/Microsoft_AAD_IAM/ActiveDirectoryMenuBlade/SignIns- Robertls6Copper Contributor
thanks for yuor reply. I did that, but does not give me any more info on what is wrong, see snapshot.
Any idea?
- AdrianF965Copper Contributor
OK I experienced the same issue - turned out the user was trying to login from a VPN and AAD didn't like the IP address.
Hopped off the VPN and everything was fine.