Forum Discussion
The personal verification of the hardware developer account for WHQL authentication does not match
怎么办呢
Yes, I have worked hard on this for a long time. Now I try to change firstname/lastname to fullname. I have tried various methods.
My situation is exactly the same as yours. It has been stuck for a month. Now I can only see if Microsoft's technical support can help me solve the problem. I am still in the probation period in the company, and it depends on this account to become a full member
- It's probably difficult. Microsoft's backend is probably fixing this problem, but it's expected to take a long time. I've been doing this for three months, and there's still no progress. But I've figured out all of Microsoft's services. This problem is actually very simple. There is a problem with the background comparison code, and it simply returns failure without redundancy.
Maybe you can add a contact information to keep warm and see what the difference is between your account and mine.- It's really rare. How did you know it was a problem with Microsoft's backend code? However, I also feel that it has a bug because even though the name is the same, it just can't pass. Are you from China? Your username looks very similar
- Yes, I am Chinese, and the account region is also determined to be China. The previous account region was still the United States. This account was created with the help of the Microsoft backend after deleting the account. I saw through packet capture that firstname and lastname are the same, so I judged that there should be a problem with the corresponding name generated by the ID card, because I tried the information of other colleagues, some were fullname like me, and some were other names, but in fact All are ID cards. But Microsoft requires that I use my account for authentication, so I can’t try more.