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Perassolli's avatar
Perassolli
Copper Contributor
Jul 25, 2024

Error While identify verification

Hi, I'm trying to join a partner program, but while i'm trying to progress i stoped on Identity verification. When i click on button fix now this redirect me to another page with message: You need p...
Error While identify verification
JillArmourMicrosoft's avatar
JillArmourMicrosoft
Icon for Community Manager rankCommunity Manager

Perassolli looks like others are having the same issue. I would recommend submitting a support ticket for help. in this post on Microsoft Learn it tells you specifics on what to select, I don't know if those are correct or not. 

 

I hope that helps? If you figure out a solution, will you come back to this string and let us know how you fixed it? 

 

Thank you for being part of the community! - jill

 

 

JillArmourMicrosoft's avatar
JillArmourMicrosoft
Icon for Community Manager rankCommunity Manager
Jul 25, 2024

Perassolli are you the global admin for your account? Maybe you need to be one to have the permissions? I'm guessing here, but maybe worth looking into? MartijnElfers do you know anything about this type of thing by chance? 

 

Thanks in advance! 

    • JillArmourMicrosoft's avatar
      JillArmourMicrosoft
      Icon for Community Manager rankCommunity Manager
      Jul 26, 2024
      I'm not support or part of the verification team, so I can't really help you on this. I manage this community and don't know much about the verification process as I've never had to go through it. I know that's not helpful, I'm sorry!

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