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Fabio Fiorio's avatar
Fabio Fiorio
Copper Contributor
Feb 15, 2019
Solved

Send email with outlook "on behalf of" using shared mailbox - not working

I've a trouble with sending email on behalf of by using my personal account and a shared mailbox in which the autorization "on behalf of" is my account. In the "from" field of outlook I've added the...
office 365
on behalf of
outlook for windows
  • VasilMichev's avatar
    VasilMichev
    Feb 16, 2019

    If you have both Send As and Send on behalf of permissions granted, the former takes precedence when sending. You can work around it by adding the shared mailbox as an additional account (via File -> Add Account) and using the "send using" dropdown menu when composing the message. I've put some details and screens about this here: https://www.michev.info/Blog/Post/1430/send-as-send-on-behalf-of-and-permutations

     

     

VasilMichev's avatar
VasilMichev
MVP
Feb 16, 2019

If you have both Send As and Send on behalf of permissions granted, the former takes precedence when sending. You can work around it by adding the shared mailbox as an additional account (via File -> Add Account) and using the "send using" dropdown menu when composing the message. I've put some details and screens about this here: https://www.michev.info/Blog/Post/1430/send-as-send-on-behalf-of-and-permutations

 

 

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