Sep 21 2023 06:37 AM
I have a problem with the PA to the CEO. When she searches for emails in his mailbox (which she has full access to), it returns 997 mails. As an example, I chose a folder with 4 emails in it. I typed in the word I was looking for, and hit enter. Outlook reported that no mail could be found, so it searched the entire mailbox.
I have recreated her profile, and switched off cached exchange mode. When cached exchange mode is switched off, Outlook finds the email.
I also renamed the outlook folder under c:\user\app data\local\Microsoft\outlook, same problem.
Searching for the mail in the portal works.
Any suggestions?
Sep 21 2023 06:57 AM
Here are some suggestions to troubleshoot and improve the search functionality for the PA to the CEO:
By following these steps, you should be able to troubleshoot and resolve the search issue in Outlook and improve the PA's experience with email searches. The text and steps were edited with the help of various AI’s.
My answers are voluntary and without guarantee!
Hope this will help you.
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This will help all forum participants.
Dec 11 2023 07:32 AM
Jan 04 2024 06:21 AM
It's so bad that it's laughable. I had to search for any and all e-mails referencing "referral" today but if the e-mail in question has "referrals" plural it won't show up in results. If there was an option to relax case or exact match I couldn't find it, but to say that's a "me" issue and not a "this search sucks" issue is a joke. Google had this solved over a decade ago.
Jan 20 2024 01:12 PM
@PMarohombsar1 This is the reason that so many of us use Outlook to manage task assignments (our own and delegated) but use Gmail for emails. Outlook has never had a good search engine. It should have licensed Google Search way back when......
Mar 19 2024 05:31 AM
Apr 02 2024 12:17 PM
Apr 05 2024 08:00 AM
This is the ENTIRE problem with Microsoft. NOTHING works like it should. Search, in the year 2024, should be the most basic thing, and yet, it is not. It is not only Terrible, it sucks. @NikolinoDE while your suggestion might work, it also shows that Microsoft does not really care about the average user. The average user should not have to follow the lengthly and conveluted instructions you have provided to make a basic feature work.
Search should just work. It works in GMail perfectly. Microsoft should take note.