Forum Discussion
Problem that attached encrypted zip of Outlook for Android cannot be decompressed can be dealt with
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Microsoft product mobile support team, asks to raise it as a new feature, instead of a calling it a bug.
Is it right to call it as a new feature for a feature which was working fine already. If in future, if the send button doesn't work suddenly and if we raise a concern for it. Will we be asked to add it in the feedback section to consider as a new feature and wait till the feature is discussed internally and sanctioned and implemented.
ZIP is a most commonly used app in countries like Japan. Hence the impact is for a particular region people, it is being neglected.
Till outlook 4.2041.3 version this function was included. If we downgrade to this version and try to open the same ZIP file it will be opened. In this current version of Outlook if we open password encrypted ZIP file it gives an error saying "can't open folder looks like this may be encrypted". But in the previous mentioned version of you open a password encrypted ZIP file it says choose an app to open if you have a 3rd party app to open zip file or it says you don't have any apps installed to open.
Till outlook 4.2041.3 version, when a compressed file is clicked a dialog box opens like the pic attached.
- Kuben_TechAug 10, 2021Copper Contributor
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Microsoft product outlook mobile support team, asks to Reproduction Video for previous Outlook Version
Here, I have attached the following url link for previous outlook version(4.2041.3) working evidence video (Reproduction).
And also attached not working current outlook version(4.2129.1) video.
https://archxtract.cegb.co.jp/en/news-sub-content-2/
I hope better to understand this issue.